Creative Operations Manager - Paid Social

ro; New York (NY); On-site; USD 109,000 - 143,000; Full time

Benefits offered by this job

Hybrid work in NYC

Job summary

Ro is a direct-to-patient healthcare company. Ro seeks a Creative Operations Manager - Paid Social on the Brand team to manage creative projects, ensure timely delivery, and maintain high-quality work across paid social channels for marketing initiatives.

The role reports to the Associate Director, Creative Operations and collaborates with creative and cross-functional teams. Hybrid with NYC presence on Tue/Thu.

Qualifications

• Experience managing creative projects across paid social channels.
• Ability to partner with creative, marketing, and cross-functional teams.
• Strong organization of workflows, timelines, and quality control.

Responsibilities

• Coordinate and deliver Ro's Body/weightloss paid social campaigns from concept to launch.
• Balance creative excellence with operational efficiency to support the team.

Skills

Project management

Cross-functional collaboration

Creative operations

Paid social

Job description

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents-earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

As a Creative Operations Manager - Paid Social on Ro's Brand team

you'll help shape the future of healthcare by supporting the efficient management and delivery of creative projects across Ro's Body/weightloss paid social channels for marketing and brand initiatives . You'll play a key role in ensuring that projects move smoothly from concept to launch - partnering with creative, marketing, and cross-functional teams to keep workflows organized, timelines on track, and creative quality high.

You will balance creative excellence with operational efficiency, supporting the Associate Director, Creative Operations and Creative Directors to help the team deliver impactful, brand-aligned work that drives Ro's business goals.

This role reports to the Associate Director, Creative Operations, and is a hybrid opportunity with Tuesday and Thursday in our NYC office.

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

The target base salary for this position ranges from $109,000 to $143,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro'ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [e-mail].

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