Creative Director — User-Journey Leader (Unlimited PTO)

Egreenservices; Alamogordo (NM); On-site; USD 113,000 - 163,000; Full time

Benefits offered by this job

Unlimited PTO

Job summary

UnitedHealth Group in Alamogordo, NM seeks a Creative Director for a temporary, hands-on leadership role. You will own project directions, shape templates, and drive forward-looking creative strategy that stays ahead of the curve.

You will lead cross-functional teams, translate user journey concepts for non-technical stakeholders, and mentor your team toward consistent growth, with unlimited PTO and a commitment to your professional development.

Qualifications

• Hands-on User Journey Mapping experience.
• At least 10 years of standing behind your own estimates.
• Experience translating User Journey Mapping complexity for a non-technical audience.
• Experience supporting cross-functional teams in a director capacity.
• 10 years of learning when to trust the process and when to break it.

Responsibilities

• Pull a coherent palette from a logo three agencies already over-touched.
• Engineer a template system flexible enough to survive UnitedHealth Group's rebrand.
• Shape the unboxing moment Alamogordo buyers screenshot and share unprompted.
• Pitch the uncomfortable direction when the safe one has clearly run dry.
• Map where Maze and Customer Service overlap, then live in that messy middle.

Skills

User Journey Mapping

10+ years experience

Translate complexity

Cross-functional leadership

Strategic judgment

Job description

UnitedHealth Group in Alamogordo, NM seeks a Creative Director for a temporary, hands-on leadership role. You will own project directions, shape templates, and drive forward-looking creative strategy that stays ahead of the curve.

You will lead cross-functional teams, translate user journey concepts for non-technical stakeholders, and mentor your team toward consistent growth, with unlimited PTO and a commitment to your professional development.