Creative Cake Decorator — Customer-Focused Bakery

Cosentino's Food Stores; Platte City (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Cosentino’s Food Stores in Platte City, MO is seeking a Cake Decorator to help customers by decorating baked goods beautifully and efficiently. This role supports daily bakery operations and requires adherence to service standards and safety practices.

You will learn the Cosentino’s Customer Service Standards, assist with customer orders, decorate items neatly, and help merchandise displays to promote sales while maintaining a clean, organized workspace.

Qualifications

• A valid driver’s license is required for deliveries.
• A food handling permit must be obtained within the first 14 days of employment.
• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
• A high school diploma or equivalent is preferred.

Responsibilities

• Know and implement the Cosentino Customer Service Standards.
• Consult with customers to determine the bakery items that best meet their needs and clearly document all orders to ensure follow through on service requests.
• Know your department products, procedures and policies so that you can accurately and courteously answer customer questions.
• Decorate various bakery items in a neat, creative and visually appealing manner.
• Merchandise cases to ensure fullness, freshness, and attractiveness of displays to promote sales.
• Effectively prepare, package and label product for sale.
• Rotate fresh product into cases, coolers, and freezers to prevent the sale or use of stale/outdated product.
• Be able to efficiently operate, clean and maintain cake decorating equipment, such as air brush, edible images, etc.
• Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Able to operate, clean and maintain all equipment safely and competently.
• Meet or exceed productivity standards to produce desired team and individual results.
• Actively work to keep your work area and the department as a whole clean and safe for customers and coworkers.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
• Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrates the basic math and reading skills required for the position.

Skills

Customer service

Verbal communication

Interpersonal skills

Basic math

Reading skills

Health & safety

Decorating skills

Education

High school diploma or equivalent

Tools

Cake decorating equipment

Airbrush

Edible images

Job description

Cosentino’s Food Stores in Platte City, MO is seeking a Cake Decorator to help customers by decorating baked goods beautifully and efficiently. This role supports daily bakery operations and requires adherence to service standards and safety practices.

You will learn the Cosentino’s Customer Service Standards, assist with customer orders, decorate items neatly, and help merchandise displays to promote sales while maintaining a clean, organized workspace.