CRE Relationship Manager

Santander Bank; Boston (MA); On-site; USD 135,000 - 215,000; Full time

Job summary

Santander is seeking a CRE Relationship Manager to develop and maintain relationships with corporate clients and oversee a commercial real estate portfolio in a Boston-area setting.

The role emphasizes risk assessment, client service, and collaboration with internal teams to evaluate loan requests, ensuring repayment ability and strategic growth of the bank’s CRE portfolio.

Qualifications

• 12+ years of commercial real estate experience.
• Strong organizational and time management skills.
• Demonstrates ability to influence others and champion new ideas to improve processes and client experience.
• Excellent relationship building skills at all levels in an organization.
• Excellent presentation, interpersonal, written and verbal communication skills.
• Demonstrated management and leadership capabilities.
• Ability to train team members adequately to advance skills and knowledge.

Responsibilities

• Develop and maintain relationships with corporate clients and manage a commercial real estate portfolio.
• Determine appropriate risk and, when possible, minimize risk to the bank.
• Communicate with internal and external parties to obtain information for evaluating loan requests and repayment ability.
• Provide professional, quality customer service to customers, contractors, staff and other community contacts.
• Monitor risk indicators within the client portfolio (e.g., past dues, risk profile changes, service issues).
• Develop networks of referral sources and centers of influence; participate in professional organizations.
• Conduct market research and financial analysis for rating committees, investor meetings, and conferences.

Skills

Commercial real estate

Relationship management

Credit underwriting

Presentation skills

Communication skills

Leadership

Training others

Analytical skills

Detail oriented

Education

Bachelor’s Degree

Job description

It Starts With You

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

The Difference You Make

The CRE Relationship Manager is responsible for developing and maintaining relationships with corporate clients.

• Manage a commercial real estate portfolio.
• Determine appropriate risk and when possible minimize risk to the bank.
• Communicate with internal and external parties to ensure all appropriate information has been received from borrowers to best evaluate loan requests and ability to repay as stated.
• Provide professional, quality customer service to customers, contractors, staff and other community contacts.
• Monitors key risk indicators within the portfolio of clients including, past dues, changes to the clients risk profile, or service issues
• Participate in professional organizations to gain visibility and enhance the Santander brand.
• Develop and expand a network of referral sources/centers of influence
• Conduct market research and financial analysis for rating committees, investor meetings and conferences.

What You Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required

Qualifications

• 12+ years of commercial real estate experience, ideally as a new business development officer, relationship manager and/or credit professional - Required.
• Strong organizational and time management skills.
• Demonstrates ability to influence others and champion new ideas to improve processes and client experience.
• Excellent relationship building skills at all levels in an organization.
• Excellent presentation, interpersonal, written and verbal communication skills.
• Demonstrated management and leadership capabilities.
• Ability to train team members adequately to advance skills and knowledge. .
• Ability to apply concepts, such as fractions, percentages, ratios and proportions, to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Sophisticated financial skills, quantitative underwriting skills.
• Capacity to complete projects on time .
• Detail oriented, common sense decision\-making.

Certifications

• No Certifications listed for this job.

It Would Be Nice For You To Have

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

What Else You Need To Know

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum

$135,000.00 USD

Maximum

$215,000.00 USD

We Value Your Impact

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.