We are hiring a Crane Service Technician to join the team in Kalamazoo, MI.
The Crane Service Technician will provide quality installation, inspections, maintenance and repair service for hoist and crane equipment. A Crane Service Technician will also uphold the highest level of professional integrity and ethics as required to instill customer confidence and continued success in service.
What Sets Lift Solutions Apart
- Comprehensive Medical, Dental, and Vision Benefits
- Paid Holidays
- Double Time on Sundays
- Paid from Port to Port
- 401k Profit Sharing/Match
- Employee Referral bonus
- Relocation Assistance Available, if applicable
- Fuel Card and Company Vehicle
Duties & Responsibilities
- Service overhead crane systems and hoists by performing quality installations.
- Perform OSHA equivalent inspections; documenting and completing warranty work; troubleshooting breakdowns.
- Perform preventive maintenance; and respond to emergency service/breakdown calls.
- Support customers by effectively interfacing with customers and internal departments in repairing equipment as needed.
- Perform electrical and /or mechanical adjustments or repairs with or without engineered drawings.
- Maintain rapport with customers by promptly reviewing and addressing complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements.
- Document service and installation actions by completing forms, reports, and inspection checklist.
- Maintain professional presentation, timeliness, appearance, and organization in all areas.
- Develop a working knowledge of Federal, State, and local codes for overhead cranes and hoists.
- Responsible for company equipment including, company vehicle(s), trailers, tools, etc.
Education & Qualifications
- 2-5 years’ troubleshooting cranes and hoist equipment is required.
- Thorough electrical knowledge of 3-phase motors, VFDs, contactors, and circuits.
- Overhead crane and scissor lift experience required.
- Local travel to customers on a daily basis required.
- Associate’s degree with concentration in Industrial Electrician, Electro-Mechanical Technology, or equivalent preferred.
- Ability to work at height, in extreme temperature and noisy locations. This is a physically demanding job involving standing, walking, sitting and the ability to lift 50-100lbs.
- Perform inspections to OSHA criteria.
- Ability to work independently.
- Capable of dealing directly with the customer and representing self and company in a professional and courteous manner.
- Communication skills both internally and externally, informing both the company and customers of job status.
- Quality and results driven while maintaining a safety mindset.
- Required to use own hand tools and meter.
- Must have a valid driver’s license.
- Employment is contingent upon successful motor vehicle record, background check, and drug screen.