Craft Coffee Shift Lead | Flexible Hours & Team Coach

Starbucks Corp.; Wilmington (NC); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

401(k) with company match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming store environment. You will oversee daily operations, coach team members, and ensure consistently high-quality beverages and food while upholding store standards.

We value dependable attendance, flexible scheduling, and a commitment to customer care. Starbucks offers extensive partner benefits, growth opportunities, and a supportive team culture.

Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Skills

Direct the work of others

Learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming store environment. You will oversee daily operations, coach team members, and ensure consistently high-quality beverages and food while upholding store standards.

We value dependable attendance, flexible scheduling, and a commitment to customer care. Starbucks offers extensive partner benefits, growth opportunities, and a supportive team culture.