Craft Coffee Barista & Guest Experience Specialist

Renaissance Baltimore Harborplace Hotel; Baltimore (MD); On-site; USD 22,000 - 23,000; Full time

Job summary

Renaissance Baltimore Harborplace Hotel in Baltimore, MD is hiring a Barista to prepare and serve hot and cold coffee beverages, welcome guests, and operate the POS system. The role requires knowledge of espresso brewing techniques and a strong focus on customer service to ensure a positive guest experience.

The position entails maintaining a clean, organized workspace, restocking supplies, and following food safety regulations while providing friendly service to guests.

Qualifications

• Experience: Barista or food service preferred but not required.
• Skills: Ability to handle fast-paced environment and learn quickly.
• Physical Demands: Stand for long periods, lift and carry heavy items.
• Education: HS diploma or GED preferred.

Responsibilities

• Customer Service: Greet customers, answer questions, and make recommendations.
• Beverage Preparation: Brew coffee, espresso, and tea per recipes.
• Cleanliness & Maintenance: Clean and sanitize work areas, equipment, and seating.
• Operations: Process payments via POS, restock inventory, and follow food safety rules.
• Equipment Care: Operate and maintain espresso machines, grinders, and brewing gear.

Skills

Customer service

Fast-paced environment

Stand for long periods

Lift heavy items

Education

High school diploma or GED

Tools

POS system

Espresso machines

Brewing equipment

Job description

Renaissance Baltimore Harborplace Hotel in Baltimore, MD is hiring a Barista to prepare and serve hot and cold coffee beverages, welcome guests, and operate the POS system. The role requires knowledge of espresso brewing techniques and a strong focus on customer service to ensure a positive guest experience.

The position entails maintaining a clean, organized workspace, restocking supplies, and following food safety regulations while providing friendly service to guests.