CRA Community Development MLO - Queens, NY

Provident Bank; Woodbridge Township (NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health and Wellness benefits

401(k)

Tuition assistance

Paid holidays

Job summary

A financial institution in Woodbridge Township seeks a Community Development Mortgage Loan Originator to drive business development and mortgage activities in low- and moderate-income areas. The role demands a strong background in residential mortgage lending, excellent communication skills, and a commitment to community development initiatives. Candidates should be motivated to achieve sales targets and possess flexibility for evening events. Additional benefits include a competitive salary, commission structure, and comprehensive health benefits.

Qualifications

• 5 years’ experience as a residential mortgage loan originator with established business contacts.
• Excellent written and verbal communication skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Responsibilities

• Originate loans within the scope of annual goals established by management.
• Conduct pre-qualification interviews and discuss loan programs with prospective borrowers.
• Develop relationships with community development agencies and realtors.

Skills

Communication skills

Sales motivation

Relationship development

Problem-solving

Bilingual

Education

High school diploma

Bachelor’s degree

Tools

Microsoft Office

Mortgage loan operating systems

Job description

Overview

Active NMLS license (unique ID) required.

Provident Bank is a multi-billion-dollar financial institution with branches in New Jersey, Eastern Pennsylvania, and New York. We are committed to placing our employees, customers, and the communities we serve at the center of all we do and to enhancing the customer and employee experience.

Position Overview

The CRA Community Development MLO focuses on business development and mortgage loan activities in low- and moderate-income communities and borrowers in support of the Bank's community development initiatives. This position works closely with the Bank’s Community Development Officer and Liaison to achieve goals and objectives. Availability and flexibility to attend evening and weekend events and workshops is required.

This is a commissioned-based position with prescribed annual loan origination goals.

Key Responsibilities

• Originate loans within the scope of annual goals established by Management. Conduct pre-qualification interviews with prospective borrowers, discuss loan programs and products, and initiate loan applications via internet, telephone, in person, fax or email. Utilize personalized websites to facilitate online inquiries, prequalification and applications.
• Submit new loan applications with supporting documentation via Encompass for processing and credit decisioning. Provide follow-up and meet with borrowers to obtain required documents and problem-solve as needed. Promptly respond to all customer inquiries.
• Conduct business development activities by developing relationships with government-sponsored housing agencies, community development agencies, realtors, and lending businesses in low- to moderate-income communities within the Bank assessment area.
• Participate in monthly activities such as workshops, seminars, outreach events, branch mortgage day, lunch-and-learns, or other group activities serving these entities. Activities may be jointly conducted with the entity or within a Provident Bank branch that services low- to moderate-income housing interests.
• Maintain a Sales Activity Calendar/Report for tracking and management review. Minimum of 2 focused business development calls/appointments and minimum of 2 activities required monthly.
• Maintain and expand existing referral sources through regular sales calls and client meetings. Maintain strong contacts with assigned branches and visit branches regularly to provide mortgage financing information. Cross-sell Bank products and services.
• Participate in bank-wide events, training, or sales meetings as required. Provide call reports or weekly business development plans as requested by the Sales Manager. Maintain knowledge of residential mortgage products, investor guidelines, basic compliance, and industry standards. Maintain understanding of Bank Affordable Housing products, including portfolio, FHA, USDA, and Housing Finance Agency programs.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may change at any time with or without notice.

Minimum Qualifications

• High school diploma, plus specialized schooling and/or on-the-job education in a specific skill area (e.g., data processing, clerical/administrative).
• 5 years’ experience as a residential mortgage loan originator with established business contacts.
• Excellent written and verbal communication skills.
• Motivation to meet and drive sales targets.
• Ability to develop meaningful relationships with internal and external customers.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Intermediate knowledge of business technology, including mortgage loan operating systems and Microsoft Office.
• Bilingual preferred.

Preferred Qualifications

• Bachelor’s degree in business administration or related field preferred.
• 10 years’ experience as a residential mortgage loan originator with established business contacts.
• Bilingual.
• Prior CRA experience, community involvement.

Licenses and/or Certificates

• Active NMLS license (unique ID) required.

Travel Requirements

• Require travel between customer sites, Provident Offices, or Branches.

Working Conditions

Work is mainly performed in a general office setting within a retail-banking environment. Overtime may be required. Travel to other locations/branches is possible. Flexibility to adapt to new job locations and reassignments as directed.

• Prolonged sitting/standing
• Occasional bending or stooping (to retrieve coins from an individual vault)

Work is performed in a normal office environment with usually moderate noise. Travel to customers and property locations may be required.

This job description may not be all-inclusive. Employees may perform other duties as assigned and management may modify duties as appropriate.

Equal Opportunity Provident Bank recognizes and supports diverse employees. We are an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected status where applicable by law.

Pay Details: $50,000 plus commission. This position is salary plus commission based. Base salary offers vary by candidate’s skills, experience, and location. Commissions are earned based on sales performance and achieving goals. PTO, paid holidays, and eligibility for Health and Wellness benefits, 401(k), disability insurance, Employee Assistance Program, life insurance, tuition assistance, and voluntary benefits are provided.