CQI Coordinator

VitalCore Health Strategies; Hopkinton (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Holiday Pay

Medical

Dental

Vision Insurance

Health Savings Account

Life Insurance

Short/Long Disability

Identity Theft Protection

Pet Insurance

Employee Assistance Program and Disc.

401K & Plan Matching

PTO

Annual Incentive Bonus

Job summary

VitalCore Health Strategies is seeking a CQI Coordinator for the Hopkinton, MA region. The role focuses on delivering evidence-based correctional healthcare quality, ensuring compliance, and driving performance improvement.

You will oversee site-level quality activities, coordinate interdisciplinary meetings, analyze data trends, and implement corrective actions aligned with the QAPI program and national standards.

Qualifications

• Bachelor’s degree in Nursing, Public Health, Healthcare Administration, or related field is required.
• Masters degree or active RN license is preferred.
• Minimum 2 years of experience in quality assurance, healthcare compliance, or performance improvement.

Responsibilities

• Lead and maintain region's QAPI Committee, ensuring meetings are held, documented, and compliant.
• Maintain and submit VCAP logs to the corporate QAPI team.
• Facilitate completion of monthly screens, chart audits, license verifications, and grievance reviews.
• Analyze trends using audit data, incident reports, grievances, and patient outcomes to identify areas for improvement.
• Coordinate QAPI training and promote a positive, non-punitive culture of quality and compliance.

Skills

Leadership

Teamwork

Analytical skills

Communication skills

Education

Bachelor's degree in Nursing/Public Health/Healthcare Administration

Master's degree or RN license preferred

Tools

Microsoft Office

SharePoint

Job description

Join the VitalCore Team in Massachusetts! We're people who are fueled by passion, not by profit.

VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care, has an opening for a Full-Time CQI Coordinator at our Regional Office in Hopkinton, MA!

Looking for a rewarding career in the healthcare field with competitive wages, an annual incentive bonus, and an excellent benefits package?

At VitalCore we pride ourselves on retaining and acquiring compassionate, dedicated individuals who are committed to providing quality services. Join our team and experience first‑hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff.

BENEFITS PACKAGE:

• Holiday Pay: New Years Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day
• Medical
• Dental
• Vision Insurance
• Health Savings Account
• Life Insurance
• Short Term/Long Term Disability
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program and Discount Center
• 401K & Plan Matching
• PTO
• Annual Incentive Bonus

POSITION SUMMARY:

The CQI Coordinator is committed to delivering quality, evidence-based correctional healthcare. This role plays a key partin ensuring compliance, driving continuous performance improvement, and fostering a culture of safety andaccountability. The CQI Coordinator will oversee site-level quality improvement activities, coordinate interdisciplinarymeetings, analyze data trends, and implement corrective action plans in alignment with VitalCore's QAPI program andnational standards.

ESSENTIAL FUNCTIONS:

• Lead and maintain the region's QAPI Committee, ensuring all required meetings are held, documented, and compliant with corporate and/or region's expectations.
• Maintain and submit VCAP logs (VitalCore Corrective Action Plans) to the corporate QAPI team upon initiation and with updates, as required.
• Facilitate completion of monthly screens, chart audits, license verifications, and grievance reviews.
• Analyze trends using audit data, incident reports, grievances, and patient outcomes to identify areas needing improvement.
• Use tools such as FOCUS-PDCA, Root Cause Analysis, and VCAP to guide performance improvement projects.
• Coordinate QAPI training and promote a positive, non-punitive culture of quality and compliance.
• Submit required reports and participate in corporate and regional QAPI activities.
• Maintain strong organizational, analytical, and communication skills.
• Other duties as assigned.

REQUIRED EDUCATION, CERTIFICATIONS, REGISTRATIONS AND EXPERIENCE:

• CQI Coordinator requirements:
  • Bachelors degree in Nursing, Public Health, Healthcare Administration, or related field is required.
  • Masters degree or active RN license is preferred.
  • Minimum 2 years of experience in quality assurance, healthcare compliance, or performance improvement (correctional healthcare experience a plus).
  • Knowledge of NCCHC, ACA, CMS, ADA, and/or OSHA healthcare standards strongly preferred.
  • Proficiency in Microsoft Office and SharePoint

MINIMUM REQUIREMENTS:

• Must be fluent in English language, including reading, writing, speaking, and understanding.
• Must be a supportive team member, who contributes to and demonstrates teamwork and team concept.
• Able to make independent decisions when circumstances warrant such action.
• Able to deal tactfully with personnel, family members, visitors, government agencies/personnel, and the general public.
• Possess leadership and supervisory ability and be able to work harmoniously with and supervise other personnel.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.

PHYSICAL REQUIREMENTS:

• Continuously conducts complex interpersonal interactions, makes moderately complex decisions, analyzes and solves complex problems, and handles multiple tasks.
• Frequently uses teamwork skills, discretion, and occasionally mentors/trains new employees.
• While performing the duties of this job, the employee is regularly required to sit, walk, climb stairs; use hands to finger, handle feel; and must regularly lift in excess of 50 lbs.
• The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus; and must be able to communicate and exchange accurate information.

SCHEDULE:

• Full-Time
• Day Shift

VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.