CPS FBSS Supervisor I/II

Department-of-Family-and-Protective-Services; Amarillo (TX); On-site; USD 54,000 - 87,000; Full time

Benefits offered by this job

100% paid health insurance

Retirement plans

Paid vacation, holidays, and sick time

Optional dental, vision, and life ins.

Flexible spending accounts

Employee discounts

Job summary

The Texas Department of Family and Protective Services in Amarillo is seeking a CPS FBSS Supervisor I/II to lead a busy unit responsible for child safety assessments and permanency decisions. You will oversee staff, interpret policy, and ensure timely transfers and documentation in line with state guidelines.

This full-time, exempt role requires a bachelor’s degree and CPS experience; travel up to 40% is possible, and the position offers strong benefits, retirement plans, and paid leave as part

Qualifications

• Bachelor’s degree or 60 credit hours with CPS-related experience as specified in the posting.
• 3+ years of full-time experience in Child Protective Services (CPS) or related field for Supervisor I qualification.
• Completion of Phase I certification for Supervisor II eligibility where applicable.

Responsibilities

• Plan and manage unit operations to meet service delivery goals.
• Supervise staff through field visits, performance data reviews, and training.
• Interpret program policies to staff, families, courts, and stakeholders.
• Ensure cases are transferred per policy and documents are complete.
• Develop relationships with community resources and agencies for client safety.
• Make casework decisions regarding removal/placement of children with legal partners.
• Attend to additional duties to maintain unit operations.
• Promote respect for cultural diversity.
• Maintain regular attendance.

Skills

Staff leadership

Policy interpretation

Verbal & written communication

Casework coordination

Documentation accuracy

Education

Bachelor’s degree

3+ years CPS experience ( Supervisor I )

Tools

Personal computer proficiency

Job description

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Functional Title

Functional Title:CPS FBSS Supervisor I/II
Job Title:CPS FBSS Supervisor I
Agency:Dept of Family & Protectve Svc
Department:Region 1 CPS Dir Del - FBSS
Posting Number:22477
Closing Date:11/03/2026
Posting Audience:Internal and External
Occupational Category:Protective Services
Salary Range:$4,801.16-$7,761.50
Pay Frequency: Monthly
Salary Group:TEXAS-B-22
Shift:Day
Additional Shift:None
Telework:Not Eligible for Telework
Travel:Up to 40%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Exempt
Facility Location:
Job Location City:AMARILLO
Job Location Address:3521 SW 15TH AVE
Other Locations:None
MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12

Brief Job Description

The role of a Family Based Safety Services supervisor is a fast-paced, high energy position requiring daily assessment and decision-making of child safety issues, and permanency. One must possess the initiative to independently organize and manage numerous tasks associated with the position. The FBSS supervisor must ensure that cases are transferred to FBSS in accordance with policy. FBSS supervisors attend case staffing’s (transfer, legal, etc.) and provide recommended next steps. They assist staff with determining child safety associated with Parental Child Safety Placements and family reunification. They ensure documentation around these decisions is thorough and concise. FBSS supervisors ensure safety plans are individualized and associated with immediate child safety. The ensure service plans are individualized and associated with treatment or services to enhance protective capacities.

Essential Job Functions (EJFs)

• Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings
• Selects, manages, and develops staff through field visits with staff, review of performance data, conferences, training, and performance appraisal.
• Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.
• Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.
• Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources.
• Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to initiate on Child Protective Services cases.
• Performs other duties as assigned and required to maintain unit operations
• Promotes, monitors, and ensures that respect is demonstrated for cultural diversity.
• Attends work regularly in accordance with agency leave policy.

Knowledge, Skills and Abilities (KSAs)

• Knowledge of agency policies and procedures.
• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective communication.
• Ability to operate a personal computer and use various software packages
• Ability to prepare clear and concise reports.
• Ability to gather, assemble, correlate and analyze facts
• Ability to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, and faiths or religions in a manner that recognizes, affirms, and values the worth of individuals, families, tribes, and communities, and protects and preserves the dignity of each
• Ability to articulate an understanding of the intersection between race and poverty and the difference in outcomes and conditions that exist among specific groups as compared to other groups due to unequal treatment or services.

Registrations, Licensure Requirements or Certifications

None required.

Initial Screening Criteria

Child Protective Services Supervisor I: A bachelor’s degree from an accredited college or university, plus 3 years of full-time experience in Child Protective Services* or child placement services** in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services.

Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II.

*Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes.

**A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations.

Additional Information

This position may be filled as a CPS Supervisor I or II.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions . You may also contact the DFPS Military Liaison at [e-mail] with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.