CPS FBSS Program Director Supervisor III

RiseMe; Lubbock (TX); On-site; USD 71,000 - 120,000; Full time

Job summary

Texas Department of Family and Protective Services in Lubbock, TX seeks a CPS FBSS Program Director Supervisor III to lead the FBSS program with senior-level consultation and supervision of staff. Responsibilities include policy implementation, staff development, and evaluation of program operations.

The role requires a four-year degree with CPS supervisory experience, strong leadership, and the ability to manage multiple priorities in a state agency setting.

Qualifications

• Graduation from an accredited four-year university with major coursework in social work, counseling, psychology, criminal justice, early childhood education, or related field.
• CPS Supervisor II experience or four years of supervisory/managerial experience in a social service field with admin responsibilities.

Responsibilities

• Oversees the work of assigned staff and collaborates to resolve program issues.
• Evaluates program performance using data reports and observations to ensure policy compliance.
• Prepares management reports, analyses, and correspondence on program activities.
• Develops budgets and monitors expenditures.
• Implements program guidelines, procedures, and policies; ensures compliance.
• Plans, assigns, and supervises work; provides training and technical assistance.
• Represents CPS with internal and external stakeholders and trains staff as needed.

Skills

Policy knowledge

Stakeholder engagement

Verbal and written communication

Project leadership

Data analysis

Training and mentoring

Program planning

Education

Bachelor's degree in social work or related field

Job description

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: CPS FBSS Program Director Supervisor III

Job Title: CPS FBSS PD Supervisor III

Agency: Dept of Family & Protectve Svc

Department: Region 1 CPS Dir Del - FBSS

Posting Number: 21759

Closing Date: 10/06/2026

Posting Audience: Internal and External

Occupational Category: Protective Services

Salary Range: $6,377.50-$10,785.83

Pay Frequency: Monthly

Salary Group: TEXAS-B-26

Shift: Day

Additional Shift:

Telework: Not Eligible for Telework

Travel: Up to 30%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: LUBBOCK

Job Location Address: 1103 MARTIN LUTHER KING BLVD

Other Locations: Lubbock; Amarillo

MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12

Brief Job Description:

CPS FBSS PD Supervisor III performs highly advanced (senior-level) consultative services, technical assistance, and supervisory work. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or thegeneral public. Plans, assigns, and supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions (EJF’s):

• Oversees the work of assigned staff and confers with staff on program issues and problems to identify solutions.
• Evaluates program wide performance through case readings, data reports, and observations of program operations to ensure unit compliance with policies, procedures, and service control requirements.
• Prepares management reports, analyses, and correspondence on the effectiveness of program activities.
• Prepares and evaluates program budgets.
• Implements program guidelines, procedures, policies, rules, and regulations; and monitors compliance with policies and procedures.
• Implements schedules, priorities, and standards for achieving goals; and monitors activities.
• Participates in the development of program goals and objectives.
• Provides training or technical assistance in a program area.
• Selects, manages, and develops staff through review of performance data, conferences, training, and performance appraisals.
• Develops and conducts presentations for citizens, clients, staff, and management.
• Assists in the development of program guidelines, procedures, policies, rules, and regulations.
• May assist with the development of policy and procedure manuals.
• Plans, assigns, and supervises the work of others.
• Performs related work as assigned.

Knowledge Skills Abilities (KSA’s):

• Knowledge of the policy and practice relevant to the Family Based Services Department.
• Knowledge of contracted and community providers and services provided to children and families involved with Child Protective Services.
• Knowledge of Child Protective Services programs, policies and procedures. Knowledge of federal and state law regarding Child Protective Services.
• Skill in establishing and maintaining effective working relationships with internal and external stakeholders at all levels.
• Skill in effective verbal and written communication.
• Skill in negotiation and problem resolution.
• Skill in leading others and facilitating group meetings.
• Skill in leading projects, managing work processes, producing deliverables and determining outcomes.
• Skill at establishing and maintaining productive working relationships both internally and externally.
• Skill in program planning, development and implementation.
• Ability to represent Child Protective Services and the agency effectively with key stakeholders.
• Ability to prepare clear and concise reports.
• Ability to gather, assemble, correlate and analyze data and facts.
• Ability to work independently with minimal supervision, develop staff and oversee the work of others.
• Ability to approach problems critically and analytically.
• Ability to prioritize and manage multiple responsibilities.
• Ability to understand new information effectively and quickly.
• Ability to plan, direct and assign responsibilities and supervise the work of others. Ability to present information at training sessions and or conferences.
• Knowledge of Texas Family First Program
• Knowledge of agency policies and procedures. Skills in effective verbal and written communication.
• Skill in establishing and maintaining effective communication.
• Ability to operate a personal computer and use various software packages.

Registration, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from an accredited four-year university with major coursework in social work, counseling, psychology, criminal justice, early childhood education, criminal justice, elementary or secondary education, or a related field AND CPS Supervisor II experience (through the certification process) for at least one (1) year.

OR four (4) years full-time supervisory or managerial experience in a social service or similar field which must include: analysis of work problems having an administrative aspect; interpretation of complex written material; planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved including interpretation and implementation of policy and procedure.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at [e-mail] with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.