CPS Family Based Safety Services Worker

Department-of-Family-and-Protective-Services; Lewisville (TX); On-site; USD 43,000 - 60,000; Full time

Benefits offered by this job

100% paid health insurance for you

Retirement plans

Paid vacation, holidays, and sickLeave

Dental, vision, and life insurance

Flexible spending accounts

Employee discounts

Job summary

Department of Family and Protective Services (DFPS) in Texas is seeking a seasoned CPS Family Based Safety Services Worker to protect children and support families after investigations. The role emphasizes crisis response, service coordination, and collaboration with law enforcement and community partners to ensure child safety.

Qualified candidates typically hold a Bachelor’s or Master’s in social work and have strong communication, case management, and cultural competency skills.

Qualifications

• Knowledge of child development.
• Knowledge of family dynamics.
• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective working relationships.

Responsibilities

• Responds quickly in crisis situations.
• Assesses child safety and takes necessary actions to protect the child.
• Maintains contact with families to achieve treatment goals.
• Develops and maintains effective working relationships with law enforcement, judicial, medical professionals, and community resources.
• Gathers family and kinship information to support the child in a placement.

Skills

Crisis intervention

Family services

Communication skills

Case management

Travel (up to 75%)

Education

Bachelor's degree

Master's Degree in Social Work

Job description

Career Opportunities: CPS Family Based Safety Services Worker (22924)

Posting ID22924-Posted11/02/2026-Dept of Family & Protectve Svc-Region 3W CPS Dir Del - IFBSS-Protective Services-Not Eligible for Telework-b. $3000 - $4999 per month

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

• Functional Title: CPS Family Based Safety Services Worker
• Job Title: CPS FBSS Spec I
• Agency: Dept of Family & Protectve Svc
• Department: Region 3W CPS Dir Del - IFBSS
• Posting Number: 22924
• Closing Date: 11/16/2026
• Posting Audience: Internal and External
• Occupational Category: Protective Services
• Salary Range: $3,816.65-$5,372.41
• Pay Frequency: Monthly
• Salary Group: TEXAS-B-17
• Shift: Day
• Additional Shift: None
• Telework: Not Eligible for Telework
• Travel: Up to 75%
• Regular/Temporary: Regular
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Nonexempt
• Facility Location:
• Job Location City: LEWISVILLE
• Job Location Address: 190 CIVIC CIR STE 220
• Other Locations: None
• MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12

Brief Job Description:

After a family has been investigated, a Family Based Safety Services (FBSS) worker helps them make changes to protect their children from abuse and neglect and keep them safe at home. This involves providing services offered by the agency, the family's community, and their extended families. Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.

DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role.

Essential Job Functions (EJFs):

• Responds quickly in crisis situations.
• Provides time limited in-home services to meet the specific needs of families by identifying insufficient protective capacities, developing treatment plans, and using appropriate and necessary resources to minimize risk and provide for safety of the child; and maintains contact with parents and children to achieve treatment goals.
• Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family.
• Interacts objectively with caretakers who have abused and/or neglected children in their care.
• Discusses issues with families related, but not limited to income, money management, and personal relationships that they will probably consider personal and private.
• Encounters family members who are angry and/or scared.
• Helps identify resources and community support available to the family.
• Assists parents to recognize behaviors that lead to child abuse and/or neglect and empower parents to identify ways to make the necessary behavioral changes.
• Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.
• Gather family and kinship information to support the child in a placement, should the child be placed in DFPS custody.
• Documents all relevant and appropriate information gathered during the investigation and completing all required forms accurately and in a timely manner.
• Works flexible work hours beyond 8a.m.-5p.m., Monday - Friday.
• Maintains a balance of objectivity and empathic understanding when engaging families living in stressful and crisis situations.
• Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
• Attends and participates in trainings, meetings and staffings.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of child development
• Knowledge of family dynamics
• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective working relationships.
• Skill in problem solving techniques
• Ability to operate a personal computer.
• Ability to travel and attend child and family visits as well as other work-related appointments and meetings after 5pm.
• Ability to be on call on a rotating basis and work irregular hours.
• Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.

Registrations, Licensure Requirements or Certifications:

This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.

Initial Screening Criteria:

Child Protective Services Family Based Safety Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experienceOR60 accredited college credit hours plus two (2) years relevant work experienceOR 90 accredited college credit hours plus one (1) year of relevant work experience.OR Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.

Child Protective Services Family Based Safety Worker II:An accredited Bachelor's degreeORaccredited Associate's degree plus two (2) years of relevant work experienceOR60 accredited college credit hours plus two (2) years relevant work experienceOR 90 accredited college credit hours plus one (1) year of relevant work experience.OR Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services.

Child Protective Services Family Based Safety Worker III: An accredited Bachelor's degree ORaccredited Associate's degree plus two (2) years of relevant work experienceOR60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one