CPS CVS Supervisor I/II

Department-of-Family-and-Protective-Services; Houston (TX); On-site; USD 54,000 - 87,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Dental/Vision/Life

Flexible spending accounts

Employee discounts

Job summary

Texas Department of Family and Protective Services seeks a Conservatorship Supervisor I/II to lead a CPS unit in Houston. This full‑time role supervises caseworkers and clerical staff, ensuring child safety and permanency per policy.

The position demands quick decision-making, coordination with courts, and community partners, with regular travel and on‑call duties. Qualifications include a bachelor’s degree and CPS experience or equivalent credits, plus ability to manage complex cases and mentor

Qualifications

• Conservatorship knowledge and experience required.
• Knowledge of child development.
• Knowledge of family dynamics.
• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective working relationships.
• Skill in problem solving techniques.
• Ability to operate a personal computer.
• Ability to travel and attend child and family visits after 5pm.
• Ability to be on call on a rotating basis and work irregular hours.
• Ability to work in an emotion-filled environment.

Responsibilities

• Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings
• Selects, manages, and develops staff through field visits with staff, review of performance data, conferences, training, and performance appraisal.
• Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.
• Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.
• Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources.
• Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to initiate on Child Protective Services cases. Performs other duties as assigned and required to maintain unit operations.
• Attends work regularly in accordance with agency leave policy.

Skills

Conservatorship knowledge

Child development knowledge

Family dynamics knowledge

Verbal & written communication

Relationship building

Problem solving

Computer skills

Travel after 5pm

On-call & irregular hours

Emotionally resilient

Education

Bachelor's degree

3 years CPS experience

60 college credits

90 college credits

CPS Supervisor I qualification

Job description

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Job Details

Functional Title: CPS CVS Supervisor I/II

Job Title: CPS CVS Supervisor I

Agency: Dept of Family & Protectve Svc

Department: Region 6A CPS Dir Del - CVS

Posting Number: 22150

Closing Date: 10/21/2026

Posting Audience: Internal and External

Occupational Category: Protective Services

Salary Range: $4,801.16-$7,761.50

Pay Frequency: Monthly

Salary Group: TEXAS-B-22

Shift: Day

Additional Shift: None

Telework: Not Eligible for Telework

Travel: Up to 30%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Job Location City: HOUSTON

Job Location Address: 2500 BOLSOVER ST

Other Locations: None

MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1,5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12

Not Eligible for Telework

$3000 - $4999 per month

Brief Job Description

The position supervises a unit of caseworkers and clerical staff responsible for providing child protective services. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, children, school personnel and all other aspects of the community.

The role of a Conservatorship supervisor is a fast-paced, high energy position requiring daily assessment and decision-making of child safety issues, and permanency. One must possess the initiative to independently organize and manage numerous tasks associated with the position. Conservatorship supervisors will interact routinely with Texas Department of Family and Protective Services staff, parents, children, youth, caregivers, contract providers, civil and criminal court personnel along with community representatives, and other partner agencies. CVS supervisors manage and develop staff to ensure that services to children, youth and families are set up timely, that services are directed towards child safety, permanency, and well-being. They ensure that each child, youth and parent has a current plan of service, and that children visit with family members per agency policy.

Travel = 35 Percent of time.

Essential Job Functions (EJFs)

• Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings
• Selects, manages, and develops staff through field visits with staff, review of performance data, conferences, training, and performance appraisal.
• Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.
• Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.
• Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources.
• Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to initiate on Child Protective Services cases. Performs other duties as assigned and required to maintain unit operations.
• Attends work regularly in accordance with agency leave policy.

Knowledge, Skills and Abilities (KSAs)

• Conservatorship knowledge and experience required.
• Knowledge of child development.
• Knowledge of family dynamics.
• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective working relationships.
• Skill in problem solving techniques.
• Ability to operate a personal computer.
• Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm.
• Ability to be on call on a rotating basis and work irregular hours.
• Ability to work in an emotion-filled environment.

Registrations, Licensure Requirements or Certifications

None required.

Initial Screening Criteria

Child Protective Services Supervisor I : A bachelor’s degree from an accredited college or university, plus 3 years of full-time experience in Child Protective Services* or child placement services** in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services.

Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II.

*Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes.

**A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations.

Additional Information

This position may be filled as a CPS Supervisor I or II.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions . You may also contact the DFPS Military Liaison at [e-mail] with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.