CPI Investigation Worker Trainee

FALL CREEK FARM & NURSERY; Andrews (TX); On-site; USD 43,000 - 60,000; Full time

Benefits offered by this job

100% paid health insurance

Retirement plans

Paid vacation, holidays, and sick-lea

Dental, vision, and life insurance

Flexible spending accounts

Employee discounts

Job summary

Texas Department of Family and Protective Services is seeking CPI Investigation Worker Trainee Spec I in Andrews, TX. This field-based role conducts investigations into reports of child abuse or neglect, coordinating with schools, medical professionals, law enforcement, and courts to safeguard children and families.

The position requires extensive in-person contact and substantial travel. The role is full time, not eligible for telework, with a comprehensive benefits package and a monthly salary

Qualifications

• Flexibility and sound judgment in a fast-paced field environment.
• Ability to work in the community, with families, and with diverse partners.

Responsibilities

• Respond to reports of alleged child abuse or neglect in the field.
• Interview children and families, gather and assess information, and evaluate safety and risk.
• Coordinate with schools, medical professionals, law enforcement, attorneys, and courts.
• Complete extensive documentation and ensure timely case processing.

Job description

Posting ID20581-Posted -Dept of Family & Protectve Svc-CPS Investigations Region 9-Protective Services-Not Eligible for Telework-b. $3000 - $4999 per month

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Functional Title:CPI Investigation Worker Trainee
Job Title:CPI INV Trainee Spec I
Agency:Dept of Family & Protectve Svc
Department:CPS Investigations Region 9
Posting Number:20581
Closing Date:09/24/2026
Posting Audience:Internal and External
Occupational Category:Protective Services
Salary Range:$3,816.65-$5,372.41
Pay Frequency: Monthly
Salary Group:TEXAS-B-17
Shift:Day
Additional Shift:None
Telework:Not Eligible for Telework
Travel:Up to 85%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Nonexempt
Facility Location:
Job Location City:ANDREWS
Job Location Address:801 N MAIN STE P
Other Locations:None
MOS Codes:0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12

Brief Job Description:

Child Protective Investigations (CPI), Family Investigations and Alternative Response (FIAR) Investigators play a critical role in protecting children and strengthening families. Investigators respond to reports of alleged child abuse or neglect, gather and assess information, evaluate child safety and future risk, and work with families to address concerns and reduce the likelihood of future harm. They are responsible for making informed decisions that can significantly impact the lives of children and families.

This is a mobile, field-based position where the work occurs where children and families live, learn, and receive services. Investigators spend much of their time in homes, schools, hospitals, childcare facilities, law enforcement agencies, courts, and other community locations. This is not a traditional office job and is not a work-from-home position. The core responsibilities of the job require regular face-to-face contact with children, families, caregivers, and community partners. While technology supports the work, the work itself happens in the field. Employees may also be required to work from an office location when directed by their supervisor.

The position requires flexibility, sound judgment, and the ability to adapt to rapidly changing circumstances. A typical day may involve interviewing children and families, coordinating with schools, medical professionals, law enforcement, attorneys, and courts, responding to urgent safety concerns, and completing extensive documentation. Investigators must quickly absorb, assess, and act upon large amounts of information while balancing multiple active cases, urgent child safety concerns, court obligations, extensive documentation requirements, and competing demands from families, community partners, supervisors, and agency leadership. The work requires the ability to make informed decisions under