CPE Repair Tech

Spectraforce Technologies; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Spectraforce Technologies in Dallas, TX is seeking a CPE Repair Tech to stage and configure data bundles, host voice services, CPE operations orders, and handle special projects as required.

The role requires inspecting equipment, reviewing inventory for completeness, basic IT skills for equipment checks, and staging devices for redeployment to a new facility. Cooperation with other teams is essential.

Qualifications

• At least 6 months of prior experience in a relevant role.
• Logistics experience (warehouse, inventory control, materials management).
• HS diploma or equivalent.

Responsibilities

• Receive and inspect equipment.
• Review the inventory to ensure all devices and components are present, noting any missing or damaged items like routers or power supplies.
• Use basic IT skills to check the equipment and identify if any parts need to be replaced or repaired.
• Set up equipment at a staging station, running commands to wipe data and prepare devices for redeployment.
• Learn about different types of routers and how they will be used in the redeployment process.
• Keep records of equipment status, issues, and actions taken.
• Work with other teams to ensure equipment is ready for redeployment to the new facility.
• Materials Management (Picking Orders, Fulfillment of Orders).
• Completion of System Tasks as required by Order.
• Shipping, Receiving, and Inventory Put away.
• Reclamation Management (Receiving, Task Completion, Equip Wiping)
• Inventory Control (Cycle Counts, Excess Pulls, and Equipment Inventory)
• Forklift Operation

Skills

Logistics Experience

Inventory Control

Materials Management

Forklift Operation

Basic IT Skills

Education

HS diploma or equivalent

Job description

Title: CPE Repair Tech

Duration: 12 months

Location: Dallas, TX 75247

Work Schedule: M to F (07:30 AM - 04: 30 PM CST)

Job Summary:

This role will be responsible for staging and configuring QCC/IQ data bundles, hosting voice services, CPE operations orders, and special projects as required.

Responsibilities:

• Receive and inspect equipment.
• Review the inventory to ensure all devices and components are present, noting any missing or damaged items like routers or power supplies.
• Use basic IT skills to check the equipment and identify if any parts need to be replaced or repaired.
• Set up equipment at a staging station, running commands to wipe data and prepare devices for redeployment.
• Learn about different types of routers and how they will be used in the redeployment process.
• Keep records of equipment status, issues, and actions taken.
• Work with other teams to ensure equipment is ready for redeployment to the new facility.

Additional responsibilities include:

• Materials Management (Picking Orders, Fulfillment of Orders).
• Completion of System Tasks as required by Order.
• Shipping, Receiving, and Inventory Put away.
• Reclamation Management (Receiving, Task Completion, Equip Wiping)
• Inventory Control (Cycle Counts, Excess Pulls, and Equipment Inventory)
• Forklift Operation

Required Skills:

• At least 6 months of prior experience in a relevant role
• Logistics Experience (Warehouse, Inventory Control, Materials Management).
• HS diploma or equivalent

Preferred Skills:

• Basic Configuration experience with Managed Routers and Hosted Voice Devices (Training can be provided if required).
• Forklift experience is a plus ((Training can be provided if required).
• Experience in IT/Security/Cybersecurity/Helpdesk support is preferred.