CPC Processor Customer Support

Datavant; Baton Rouge (LA); Remote; USD 10,000 - 60,000; Full time

Job summary

A healthcare data company is seeking a Full-Time Call Center Representative. This remote role includes processing medical record requests and documenting information. Proficiency in Microsoft Office and experience in a fast-paced call-center environment are required. The position offers a comprehensive training program and benefits including health, vision, dental insurance, and a 401k plan.

Benefits

PTO

Health Insurance

Vision Insurance

Dental Insurance

401k Savings Plan

Tuition Assistance

Qualifications

• Proficient in Microsoft Office including Word and Excel.
• Ability to work in a fast-paced call-center environment.

Responsibilities

• Process medical record requests by taking calls from patients, insurance companies, and attorneys.
• Document information in multiple platforms using two computer monitors.

Skills

Microsoft Office

Call-center environment

Fast-paced work

Job description

Overview

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. Datavante rs bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

Responsibilities

• Remote role (Call Center) • Full-Time: Monday - Friday 8am-4:30pm EST
• Work in a high-volume production environment
• Process medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
• Document information in multiple platforms using two computer monitors

Qualifications & Requirements

• Proficient in Microsoft Office (including Word and Excel)
• Ability to work in a fast-paced call-center environment

Benefits & Training

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance, 401k Savings Plan and tuition assistance

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15—$18.32 USD

Additional Information

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations. This may include flu shot, Tdap, COVID-19, etc. Exemptions will be reviewed on a case-by-case basis. This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination and is an Equal Employment Opportunity employer. We consider applicants without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. See our EEO Commitment Statement and Know Your Rights for more information. Datavant does not discriminate against employees or applicants for discussing pay.

Datavant is committed to accessibility. If you need an accommodation during the hiring process, please request it here. More information on how we collect and use data is available in our Privacy Policy.