CPap Compliance Coach

Kennebec-Pharmacy-Homecare; Augusta (ME); On-site; USD 29,000 - 33,000; Part time

Job summary

Kennebec Pharmacy & Home Care is seeking a part-time CPAP Compliance Coach to educate and support patients using CPAP therapy for sleep apnea. You will focus on improving adherence, troubleshooting equipment issues, and ensuring insurance and regulatory compliance, serving as a liaison between patients, providers, and DME partners.

This in-person role requires strong communication skills and the ability to coordinate with sleep specialists and therapists to promote long-term therapy success.

Qualifications

• High school diploma required; Associate or Bachelor’s degree in healthcare or related field preferred.
• Strong communication and motivational coaching skills.
• Familiarity with CPAP equipment, compliance software, and insurance requirements.
• Ability to troubleshoot basic technical issues with CPAP devices.

Responsibilities

• Guide patients through CPAP setup, mask fitting, and device operation.
• Educate patients on proper CPAP use and the importance of compliance.
• Monitor patient usage data through CPAP software and telemonitoring systems.
• Identify non‑compliance trends and proactively provide coaching.
• Troubleshoot mask leaks, pressure discomfort, and equipment concerns.
• Coordinate equipment replacements or adjustments with DME providers.
• Maintain accurate documentation of patient interactions and compliance status.
• Prepare compliance reports for insurance and physician review.
• Collaborate with sleep specialists, respiratory therapists, and DME partners.
• Maintain a professional appearance, attitude, and patient confidentiality.

Skills

Strong communication

Motivational coaching

CPAP equipment familiarity

Troubleshooting CPAP devices

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

CPAP software

Telemonitoring systems

DME coordination

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CPap Compliance Coach

30 - Oxygen/Other Resp. Augusta Part Time Clerical Augusta, ME, US

Salary Range: $21.00 To $24.00 Hourly

CPAP Compliance Coach

Kennebec Pharmacy and Home Care is your local home infusion pharmacy and home medical equipment provider dedicated to making better living possible. We offer an array of services that extend far beyond those of a traditional home medical equipment company and have been serving residents throughout the state of Maine for the past 30 years.

You can look to us for: CPAP/BIPAP, respiratory therapy, durable medical equipment and supplies, and home infusion therapy.

Better living made possible starts with people like you!

Kennebec Pharmacy and Home Care seeks a part-time CPAP Compliance Coach to provide personalized education and support to patients using CPAP therapy for sleep apnea. This role focuses on improving patient adherence, troubleshooting equipment issues, and ensuring compliance with insurance and regulatory requirements. The CPAP Compliance Coach serves as a liaison between patients, healthcare providers, and durable medical equipment (DME) suppliers to promote long-term therapy success.

This is an in-person position.

Summary of Essential Functions

• Guide patients through CPAP setup, mask fitting, and device operation
• Educate patients on proper CPAP use and the importance of compliance
• Monitor patient usage data through CPAP software and telemonitoring systems
• Identify non‑compliance trends and proactively provide coaching
• Troubleshoot mask leaks, pressure discomfort, and equipment concerns
• Coordinate equipment replacements or adjustments with DME providers
• Maintain accurate documentation of patient interactions and compliance status
• Prepare compliance reports for insurance and physician review
• Collaborate with sleep specialists, respiratory therapists, and DME partners
• Maintain a professional appearance, attitude, and patient confidentiality

Qualifications

• High school diploma required; Associate or Bachelor’s degree in healthcare or related field preferred
• Strong communication and motivational coaching skills
• Familiarity with CPAP equipment, compliance software, and insurance requirements
• Ability to troubleshoot basic technical issues with CPAP devices

• Kennebec Pharmacy & Home Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.