Courtyard by Marriott Sedona - Full Time View Deck Bartender/Server

sunridgehotels; Sedona (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

Sunridge Hotels in Sedona is seeking a part-time server to support outdoor dining on the view deck. You will take orders, process payments via Micros POS, and upsell menu items while ensuring guest satisfaction.

Duties include food and beverage preparation, stocking, and coordinating with kitchen for dietary needs. This role requires working outdoors in a covered area, with setup and cleanup responsibilities before and after service.

Qualifications

• Must be able to work outdoors in covered deck area.
• Tipped position requiring excellent customer service and upselling capabilities.
• Experience using Micros POS system for take orders and payment handling.

Responsibilities

• Clean equipment areas and secure doors.
• Set up, stock, clean and maintain work areas.
• Take orders from customers, input orders in Micros POS system, and obtain payment and provide change.
• Upsell customer food orders.
• Communicate dietary needs and special requests to the kitchen.
• Prepare food, coffee and beverages, including alcohol.
• Prepare ingredients for cooking: portioning, chopping and storing.
• Cook according to recipes and quality standards.
• Assist in Food & Beverage areas: bussing, delivering food, and cleaning prep areas.
• Count bank at end of shift, complete cashier reports, resolve discrepancies, and secure bank.

Skills

Problem Solving

Customer Service

Team Work

Diversity

Organizational Support

Adaptability

Attendance/Punctuality

Dependability

Initiative

Planning/Organizing

Professionalism

Quality

Quantity

Safety and Security

Education

Less than high school education or minimal related experience

Tools

Micros POS

Job description

SUMMARY:

Complete restaurant opening and closing duties including setting up necessary supplies and tools. This is a tipped position. This position will work outside in the elements, though under a covered section of our outdoor view deck. Hours of operation are tentatively 12pm-6pm daily, with set up and clean up time anticipated on both ends.

ESSENTIAL FUNCTIONS:

• Cleaning all equipment areas, locking equipment doors, etc.
• Set up, stock, clean and maintain work areas.
• Take orders from customers, input orders in Micros POS system, and obtain payment and provide change.
• Upsell customer food orders.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Prepare food, coffee and other beverages, including alcohol.
• Prepare ingredients for cooking, including portioning, chopping and storing food.
• Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
• Provide assistance in Food and Beverage areas including busing, cleaning and resetting tables, delivering food to guests, general cleaning of food and beverage prep areas and other areas within the lobby area.
• Count bank at the end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank

COMPETENCY:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner;
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance;
• Team Work - Contributes to building a positive team spirit.
• Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
• Organizational Support - Follows policies and procedures including but not limited to, dress code policies
• Adaptability - Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Asks for and offers help when needed.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
• Professionalism - Treats others with respect and consideration regardless of their status or position.
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

LANGUAGE ABILITY:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

REASONING ABILITY:

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:

Basic computer skills needed.

CERTIFICATES AND LICENSES:

No certifications needed

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to wet or humid conditions (non-weather) and risk of electrical shock.

The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear; to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk; climb or balance; stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell. Specific vision abilities required by this job include close vision, distance vision, and ability to distinguish colors.

The employee must regularly lift and /or move up to 50 pounds.