Courtesy Officer

Boxer Property Management Corp; Denver (CO); On-site; USD 22,041 - 33,062; Full time

Job summary

Boxer Property Management Corp is seeking a Courtesy Officer to maintain a safe, secure, and welcoming environment across our commercial properties. You will patrol, monitor cameras, greet visitors, assist tenants, and respond to incidents while coordinating with management and emergency responders.

Ideal candidates have a high school diploma and security or related training; First Aid/CPR is a plus. You must stay calm, observant, and professional, delivering excellent customer service in a

Qualifications

• High school diploma or equivalent required; security training preferred.
• Experience in security, customer service, or law enforcement preferred.
• Ability to stay calm, professional, and observant in high pressure situations.

Responsibilities

• Conduct routine patrols of the property.
• Monitor security cameras and access points.
• Greet visitors and assist tenants with access or inquiries.
• Respond to security incidents, alarms, and emergencies.
• Escort vendors and unlock authorized areas as needed.
• Document incidents, patrols, and observations.
• Coordinate with property management and emergency responders.

Skills

Customer service

Interpersonal skills

Calm under pressure

Attention to detail

Documentation

Teamwork

Independent work

Education

High school diploma or equivalent

Security training or certification

First Aid CPR certification

Job description

The Courtesy Officer plays an essential role in maintaining a safe, secure, and welcoming environment within a commercial office or mixed use property. Serving as a front line presence, this position supports daily operations through security monitoring, customer service, and emergency response while helping protect people, property, and the overall tenant experience.Duties & ResponsibilitiesConduct routine patrols of the propertyMonitor security cameras and access pointsGreet visitors and assist tenants with access or inquiriesRespond to security incidents, alarms, and emergenciesEscort vendors and unlock authorized areas as neededDocument incidents, patrols, and observationsCoordinate with property management and emergency respondersEducation & TrainingHigh school diploma or equivalent requiredSecurity training or certification preferredFirst Aid and CPR certification preferredPrior experience in security, customer service, or law enforcement preferredKnowledge, Skills & ExperienceStrong customer service and interpersonal skillsBasic knowledge of security systems and emergency proceduresAbility to remain calm, professional, and observant in high pressure situationsStrong attention to detail and written documentation skillsAbility to work independently and as part of a team