Courtesy Officer

HomeTowne Studios & Suites by Red Roof

Atlanta (GA)

On-site

USD 25,000 - 26,000

Part time

22 hours ago
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Benefits offered by this job

Health insurance
Dental
Vision
Competitive pay
Life insurance
PTO
401K with employer match
Career growth

Job summary

HomeTowne Studios & Suites by Red Roof in Atlanta, GA is seeking a Courtesy Officer to join our team with a starting wage between $18.00-19.00 per hour. This part-time role involves patrolling the property, protecting guests and assets, and coordinating with the General Manager.

Responsibilities include monitoring entrances, proper escorting of visitors, investigating incidents, assisting guests, and performing light maintenance and office tasks.

Qualifications

  • 2-High school diploma or equivalent preferred.
  • Ability to lift 75 lbs and work outdoors year-round.
  • Professional oral and written communication skills.
  • Proficiency in Microsoft Office and HRIS systems.

Responsibilities

  • Perform patrols of property sections to detect hazards and violations.
  • Protect the property from theft, vandalism and disturbances.
  • Monitor entrances/escorts for visitors and vendors.
  • Communicate with the GM and document incidents nightly.
  • Assist guests and provide light maintenance and office tasks.

Skills

Patrol operations
Conflict resolution
Guest assistance
Communication skills
Safety awareness

Education

High school diploma

Tools

Microsoft Office
HRIS systems

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

We are seeking a Courtesy Officer to join our Team with a starting Wage between $18.00-19.00 per hour!

When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of choice. Where you choose to work is just as important as the work you do!

  • Health insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly))
  • Dental
  • Vision
  • Competitive Pay
  • Employer Paid Life Insurance
  • PTO
  • 401K with Employer Match
  • Career Growth Opportunities

HomeTowne Studios has been a leader in providing quality extended hotel stays. The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 and we continue to improve the quality as well as the guest and employee experience. By enhancing our properties and training techniques, we have made our managed hotels a better place for our guests to stay and a better place for our employees to work.

Specific Requirements:
  • Performing patrols of each section of the property; to detect fires, unsafe conditions, noise violations, overcrowding or gatherings etc.
  • Protecting the property from theft, vandalism, disturbances, accidents etc.
  • Detect signs of intrusion and ensure patrol of doors and gates around the property.
  • Monitor and authorize entrance and departure of visitors and vendors, make sure they have appropriate escort if applicable.
  • Communicates openly and frequently with GM
  • Investigates and properly document accidents, incidents, suspicious activities, fire hazards, and patrols on a nightly basis.
  • Aid guests and/or visitors according to policies and procedures.
  • Light maintenance and office work.
  • Performs all other duties as assigned.
Experience:
  • 2-High school diploma or equivalent preferred.
  • Ability to lift 75 lbs.
  • Ability to handle conflict and defuse situations appropriately and professionally.
  • Must be able to tolerate outdoor elements all year round.
  • Ability to communicate professionally in oral and written formats.
  • Proficient in Microsoft and HRIS systems
Location 1455 - SU CHAMBLEE

Full-Time/Part-Time Part-Time

This position is currently accepting applications.

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