Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Wilsonville (OR); In loco; USD 18.000 - 22.000; Part-time

Descrizione del lavoro

Kroger Family of Companies in Wilsonville, Oregon, is hiring a Courtesy Clerk/Grocery Bagger to deliver outstanding service and maintain a safe, clean store environment. You will bag groceries at check out and assist customers with loading bags into their cars when needed.

This role requires strong customer service and communication skills, willingness to follow safety and food safety guidelines, and the ability to work in a fast-paced setting. Retail experience is preferred but not required.

Competenze

• Customer service skills.
• Effective communication skills.
• Retail experience is preferred but not necessary.

Mansioni

• Bag groceries at checkout for customers.
• Aim for at least five items per bag without damage.
• Follow bagging best practices for different bag types.
• Assist in removing merchandise from bascarts for checkout.
• Offer to help load bags into customers' cars.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return to designated areas.
• Clean spills and collect trash inside store and in parking lot.
• Clean all areas inside and outside store.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and check prices for cashiers.
• Reinforce safety programs and report unsafe conditions.
• Adhere to food safety regulations and guidelines.
• Inspect equipment and report repairs.
• Create welcoming environment and answer product questions.
• Follow local, state and federal laws and company guidelines.
• Work cooperatively in high-paced and stressful environment.
• Manage conflict calmly and cooperatively.
• Follow directions and seek help to resolve issues.
• Support minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodation.

Conoscenze

Customer service skills

Effective communication skills

Descrizione del lavoro

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

RESPONSIBILITIES Essential Job Functions:

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary