Courtesy Clerk/Grocery Bagger

Kroger; Tiffin (OH); On-site; USD 15,000 - 21,000; Part time

Job summary

Kroger is seeking a Courtesy Clerk/Grocery Bagger to enhance customer experience at checkout. You will bag groceries, assist customers, and keep the store clean and organized while following safety guidelines.

Responsibilities include assisting with merchandise, informing customers of specials, and helping with loading bags into cars as needed. Prior retail experience is welcome, and the role demands teamwork in a fast-paced environment.

Qualifications

• Customer service and communication skills are required.
• Retail experience is preferred but not necessary.

Responsibilities

• Courtesy Clerk/Grocery Bagger bag groceries at checkout.
• Aim to bag at least five items per bag while preventing damage.
• Follow bagging best practices for reusable, plastic, and paper bags.
• Assist in removing merchandise from bascarts for checkout.
• Offer to help customers load bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return to designated areas.
• Clean spills and collect trash inside store and parking lot.
• Clean all areas inside and outside the store.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and price check for cashiers.
• Reinforce safety procedures and notify management of hazards.
• Adhere to food safety regulations and guidelines.
• Inspect equipment and report needed repairs.
• Create welcoming environment and answer product questions.
• Follow all laws and company guidelines.
• Work cooperatively in high paced and sometimes stressful environments.
• Manage conflict in a calm, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support for minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodations.

Skills

Customer Service skills

Effective communication skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary

We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.

Essential Job Functions:

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.