Courtesy Clerk/Grocery Bagger

Ralphs; San Marcos (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking dedicated individuals to join their team in creating outstanding customer experiences. This role emphasizes the importance of customer service, effective communication, and teamwork in a fast-paced retail environment. With a focus on safety and cleanliness, you'll play a crucial role in ensuring customers feel valued and welcomed. Opportunities for growth and development are abundant, making this an ideal position for those looking to advance their careers while making a positive impact in the community. Join a company that cares about your future and offers comprehensive benefits to support your journey.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Emotional support counseling

Financial coaching

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills are essential for creating a great experience.
• Effective communication is key to assisting customers and team members.

Responsibilities

• Bag groceries efficiently while ensuring items are not damaged.
• Assist customers with loading bags and answering questions.

Skills

Customer Service skills

Effective communication skills

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you need reasonable accommodation to complete a job application or participate in the hiring process, please call 844-849-7136 or contact the store management.

Benefits

What you'll receive from us:

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay based on eligibility.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement over your career.
• Growth opportunities through training programs and diverse career paths.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail experience is preferred but not necessary

Essential Job Functions

• Bag groceries at checkout, striving for at least five items per bag without damage.
• Follow best practices for bagging in various types of bags.
• Assist in removing merchandise from bascarts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and inform customers of specials.
• Return merchandise to shelves and gather bascarts.
• Clean spills, trash, and all areas inside and outside the store.
• Handle seasonal merchandise and understand store layout for product location and price checks.
• Reinforce safety procedures, identify unsafe conditions, and notify management.
• Adhere to food safety regulations and guidelines.
• Inspect equipment and report repairs needed.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Follow all laws, regulations, and company policies.
• Work cooperatively in a high-paced environment and manage conflicts calmly.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.