Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Richardson (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

Kroger Family of Companies is hiring for a Courtesy Clerk/Grocery Bagger to create an outstanding customer experience. You will bag groceries, help load items, keep shelves tidy, and communicate promotions effectively.

Join a team that values respect, integrity, and safety while working in a fast-paced store environment. Training provided; applications accepted continuously.

Qualifications

• Customer service skills.
• Effective communication skills.

Responsibilities

• Bag groceries at checkout for customers and ensure quick service.
• Strive for at least five items in a bag while preventing damage.
• Bag items using reusable, plastic, and paper bags appropriately.
• Assist in removing merchandise from the bottom of bascarts for checkout.
• Offer to help customers load bags into their cars when possible.
• Perform basic shelf conditioning and organize products.
• Inform customers of grocery specials and promotions.
• Return merchandise to store shelves and collect bascarts.
• Clean spills and pick up trash inside store and in the parking lot.
• Maintain cleanliness of all areas inside and outside the store.
• Handle seasonal merchandise and understand store layout for price checks.
• Adhere to safety procedures and report unsafe conditions.
• Follow local, state, and federal laws and company guidelines.
• Provide friendly, helpful service to customers of all ages and needs.
• Work cooperatively in a fast-paced and sometimes stressful environment.

Skills

Customer Service

Communication

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Essential Job Functions:

RESPONSIBILITIES

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers

• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.

• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).

• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.

• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.

• Perform basic shelf conditioning.

• Inform customers of grocery specials.

• Return merchandise to store shelves.

• Gather bascarts and return them to designated areas.

• Clean spills, collect and pick up trash inside store and parking lot.

• Clean all areas inside and outside of store.

• Handle and assemble seasonal merchandise.

• Understand the store's layout, locate products, and conduct price checks for cashiers.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

• Adhere to all food safety regulations and guidelines.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

• Adhere to all local, state and federal laws, and company guidelines.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

Minimum Position Qualifications:

• Customer Service skills

• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicantsshould a position become available that aligns with the applicantsqualifications and our organizational priorities.