Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Oak Hill (WV); On-site; USD 14,000 - 20,000; Part time

Job summary

Kroger Co. in Oak Hill, WV is hiring for a Courtesy Clerk/Grocery Bagger. The role involves bagging groceries at checkout, helping customers, and keeping shelves and aisles clean and organized.

You will assist in loading bags into cars when possible and help ensure fast, friendly service in a busy store environment. The position requires strong customer service, the ability to work in a fast-paced setting, and adherence to safety and store policies.

Qualifications

• Customer Service skills
• Effective communication skills

Responsibilities

• Bag groceries at checkout and ensure items are not damaged, aiming for at least five items per bag.
• Assist customers with loading bags into their car when possible.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to store shelves and gather bascarts for designated areas.
• Clean spills and pick up trash inside store and in the parking lot.
• Follow safety procedures and report unsafe conditions to management.
• Adhere to local, state, and federal laws and company policies.
• Provide helpful product information and assist in locating items and price checks for cashiers.

Skills

Customer Service

Effective communication

Job description

RESPONSIBILITIES

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary

$12.10 - $12.10 per hour