Courtesy Clerk/Grocery Bagger

Kroger; North Richland Hills (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Customer Service Associate to enhance the shopping experience for its customers. This role involves engaging with customers, efficiently bagging groceries, and maintaining a clean environment. With a commitment to respect, honesty, and integrity, the company values its associates and offers a supportive work culture. The position provides opportunities for growth and development, making it an excellent choice for those eager to learn and contribute to a positive team atmosphere. Join a dynamic team where your contributions matter and help create a welcoming environment for all.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Paid Time Off

Qualifications

• Strong customer service skills with a focus on creating positive experiences.
• Ability to work in a fast-paced environment and handle conflicts professionally.

Responsibilities

• Bag groceries efficiently and assist customers with loading their vehicles.
• Maintain cleanliness and adhere to food safety regulations.
• Engage with customers and provide information about grocery specials.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Job description

Customer Service Associate - Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We innovate tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by offering value and care to support your growth. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Wide-ranging healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling options for full- and part-time roles, with paid time off including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Responsibilities:

• Bag groceries efficiently and carefully, aiming for at least five items per bag without damage.
• Follow best practices for bagging in various types of bags (reusable, plastic, paper).
• Assist in removing merchandise from shopping carts for checkout.
• Offer to help customers load bags into their vehicles.
• Perform basic shelf conditioning and restocking.
• Inform customers about grocery specials.
• Return merchandise to shelves and gather shopping carts for return.
• Maintain cleanliness by cleaning spills, trash collection, and general store and parking lot upkeep.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety procedures, report unsafe conditions or incidents.
• Adhere to food safety regulations and guidelines.
• Inspect equipment regularly and report repairs needed.
• Create a welcoming environment by engaging with customers and answering questions about products.
• Follow all applicable laws, regulations, and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of the role with or without reasonable accommodations.