Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Newberg (OR); On-site; USD 18,000 - 25,000; Part time

Job summary

Kroger Family of Companies in Newberg, OR is seeking a Courtesy Clerk/Grocery Bagger. You will bag groceries at checkout, assist customers, and maintain a safe, clean store environment that reflects our core values of respect, honesty, integrity, diversity, inclusion, and safety.

This role emphasizes friendly customer service, teamwork in a fast-paced retail setting, and adherence to food safety and store policies.

Qualifications

• Customer service skills
• Effective communication skills

Responsibilities

• Bag groceries at checkout for customers
• Aim for at least five items per bag while preventing damage
• Follow best bagging practices for reusable, plastic, and paper bags
• Assist in removing merchandise from carts for checkout
• Offer to help customers load bags into their car
• Perform basic shelf conditioning
• Inform customers of grocery specials
• Return merchandise to store shelves
• Gather and return bascarts to designated areas
• Clean spills and collect trash inside store and parking lot
• Clean all areas inside and outside of store
• Handle and assemble seasonal merchandise
• Know store layout, locate products, and conduct price checks for cashiers
• Reinforce safety programs and identify unsafe conditions or issues to management
• Adhere to food safety regulations and guidelines
• Inspect equipment and report repairs needed
• Create a welcoming environment and answer questions about products
• Follow local, state, and federal laws and company guidelines
• Work cooperatively in high-paced environments and manage conflict calmly
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek help when needed
• Provide support to minors, individuals with special needs, and older adults
• Perform essential functions with or without reasonable accommodation

Skills

Customer service

Effective communication

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

RESPONSIBILITIES Essential Job Functions:

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary