Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Madison (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is looking for enthusiastic individuals to join their team as Courtesy Clerks. This role focuses on providing outstanding customer service and maintaining a clean and safe environment. You will bag groceries, assist customers, and ensure that the store is welcoming and organized. With opportunities for growth and a commitment to diversity and inclusion, this position offers a chance to be part of a supportive community. If you are ready to make a difference and grow in your career, apply today and join a team that values your contributions!

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Free counseling services

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Retail experience is preferred but not necessary.
• Ability to manage conflicts in a reasonable manner.

Responsibilities

• Bag groceries efficiently while ensuring items are not damaged.
• Maintain cleanliness inside and outside the store.
• Assist customers with questions and loading bags into their cars.

Skills

Customer Service

Retail Experience

Conflict Management

Safety Awareness

Education

High School Diploma

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at checkout for customers.
2. Strive to bag at least five items per bag while ensuring that contents are not damaged.
3. Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
4. Assist in removing customer's merchandise from bottom of basket for checkout.
5. Offer to help customers load bags into their cars.
6. Perform basic shelf conditioning.
7. Inform customers of grocery specials.
8. Return merchandise to store shelves.
9. Gather and return shopping carts to designated areas.
10. Clean spills, and pick up trash inside the store and parking lot.
11. Clean all areas inside and outside of the store.
12. Handle and assemble seasonal merchandise.
13. Understand the store's layout, locate products, and conduct price checks for cashiers.
14. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions or incidents.
15. Adhere to all food safety regulations and guidelines.
16. Inspect equipment regularly and notify management of repairs needed.
17. Create a welcoming environment by assisting customers with questions about products.
18. Follow all local, state, and federal laws, and company guidelines.
19. Work cooperatively in a high-paced, sometimes stressful environment.
20. Manage conflicts in a reasonable, nonconfrontational manner.
21. Act with honesty and integrity regarding customer and business information.
22. Follow directions and seek assistance when needed to resolve issues.
23. Support and assist minors, individuals with special needs, and older adults.
24. Perform all essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

Retail experience is preferred but not necessary.

Job Info

• Job Identification: 121396
• Category: Store Operations
• Posting Date: 05/05/2025, 04:00 AM
• Location: 2502 Shopko Dr, MADISON, WI, 53704, US

Benefits include:

• Comprehensive healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Free counseling and financial coaching through Employee Assistance Program.
• Associate discounts on various purchases.
• Tuition reimbursement up to $21,000 over your career.
• Opportunities for growth through training and diverse career pathways.

We are committed to creating a diverse and inclusive environment where all employees and customers feel valued. Join us and be part of a team that values food, community, and your personal growth. Apply today to become part of our Kroger family!