Courtesy Clerk/Grocery Bagger

Metro Market in; Madison (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company dedicated to creating exceptional customer experiences. As a Courtesy Clerk, you'll play a vital role in ensuring a clean and safe environment while bagging groceries and assisting customers. This position offers a fresh opportunity for growth and development, with access to comprehensive benefits and training programs. If you are caring and eager to learn, this is the perfect chance to thrive in a supportive team environment. Become part of a community that values respect, integrity, and inclusivity.

Benefits

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Tuition reimbursement

Associate discounts

Qualifications

• Strong customer service skills are essential for creating an outstanding experience.
• Effective communication is crucial for assisting customers.

Responsibilities

• Bag groceries efficiently while ensuring items are not damaged.
• Assist customers with loading bags into their cars and inform them of specials.
• Maintain cleanliness and safety in the store environment.

Skills

Customer Service skills

Effective communication skills

Job description

Courtesy Clerk/Grocery Bagger (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in Wyoming, Metro Market merged with The Kroger Company in 2015. Today, we're proudly serving Metro Market customers in 16 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Metro Market family!

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail Experience is preferred but not necessary

Essential Job Functions:

1. Bag groceries at check out for customers, striving for at least five items per bag without damage.
2. Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
3. Assist in removing customer's merchandise from bottom of bascarts for checkout.
4. Offer to help customers load bags into their car.
5. Perform basic shelf conditioning and return merchandise to store shelves.
6. Inform customers of grocery specials.
7. Gather and return shopping carts to designated areas.
8. Clean spills, collect trash inside the store and parking lot, and clean all areas inside and outside the store.
9. Handle and assemble seasonal merchandise.
10. Understand store layout, locate products, and conduct price checks for cashiers.
11. Reinforce safety procedures, identify unsafe conditions, and notify management.
12. Adhere to food safety regulations and guidelines.
13. Inspect equipment regularly and notify maintenance of repairs needed.
14. Create a welcoming environment by assisting customers and answering questions about products.
15. Follow all applicable laws, regulations, and company policies.
16. Work cooperatively in a high-paced, sometimes stressful environment.
17. Manage conflicts in a reasonable, nonconfrontational manner.
18. Act with honesty and integrity regarding customer and business information.
19. Follow directions and seek assistance when needed.
20. Support and assist minors, individuals with special needs, and older adults.
21. Perform essential job functions with or without reasonable accommodations.