Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Lakewood (CO); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Courtesy Clerk/Grocery Bagger to enhance the customer experience. This role involves bagging groceries, assisting customers, and maintaining a clean and safe store environment. Ideal candidates should possess strong customer service skills and effective communication abilities. Join a team that values respect, honesty, and integrity while providing exceptional service to the community. This position offers a dynamic work environment where you can make a positive impact on customers' shopping experiences.

Qualifications

• Strong customer service skills are essential for this role.
• Effective communication is key to assisting customers.

Responsibilities

• Bag groceries efficiently while ensuring customer satisfaction.
• Maintain cleanliness and safety in the store environment.

Skills

Customer Service

Effective Communication

Job description

Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Bag groceries at checkout, striving for at least five items per bag without damage.
2. Follow best practices for bagging in various types of bags (reusable, plastic, paper).
3. Assist in removing customer's merchandise from bascarts for checkout.
4. Offer to help customers load bags into their cars.
5. Perform basic shelf conditioning and inform customers of grocery specials.
6. Return merchandise to store shelves and gather bascarts.
7. Clean spills, trash, and all areas inside and outside the store.
8. Handle and assemble seasonal merchandise.
9. Understand store layout, locate products, and conduct price checks.
10. Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
11. Adhere to food safety regulations and guidelines.
12. Inspect equipment and notify management of repairs needed.
13. Create a welcoming environment, answer customer questions, and assist with products.
14. Follow all laws, regulations, and company policies.
15. Work cooperatively in a high-paced, sometimes stressful environment.
16. Manage conflicts in a nonconfrontational manner.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek help to resolve issues.
19. Support interactions with minors, individuals with special needs, and older adults.
20. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail experience preferred but not required