Courtesy Clerk/Grocery Bagger

Kroger; Dyersburg (TN); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

Kroger in Tennessee is seeking a Courtesy Clerk/Grocery Bagger to provide outstanding customer service, bag groceries, and keep the store clean and safe. The role emphasizes helping customers, maintaining product awareness, and following safety and food-handling guidelines.

Benefits include working in a fast-paced retail environment, with teamwork across departments. Applicants should be ready to assist customers in loading bags and maintaining a tidy store layout.

Qualifikationen

• Customer service skills
• Effective communication skills

Aufgaben

• Bag groceries at checkout for customers.
• Strive to bag at least five items while avoiding damage.
• Follow bagging best practices for reusable, plastic and paper bags.
• Assist in loading bags into customers' cars when possible.
• Perform basic shelf conditioning and price checks as needed.
• Inform customers of grocery specials and promotions.
• Return merchandise to store shelves as required.
• Gather and return shopping bascarts to designated areas.
• Clean spills and collect trash inside store and parking lot.
• Clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise as needed.
• Know the store layout to locate products and assist with price checks.
• Follow safety procedures and report unsafe conditions to management.
• Adhere to local food safety regulations and guidelines.
• Inspect equipment and report any maintenance needs.
• Create a welcoming environment and answer product questions.
• Follow laws and company guidelines; work calmly under pressure.
• Support diverse customers including minors and seniors with courtesy.
• Perform essential functions with or without reasonable accommodation.

Kenntnisse

Customer Service skills

Effective communication skills

Jobbeschreibung

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Essential Job Functions

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

Retail Experience is preferred but not necessary