Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Chula Vista (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Courtesy Clerk to enhance customer experiences through exceptional service. In this role, you will bag groceries, assist customers, and maintain a clean and safe shopping environment. You'll be part of a team that values respect, integrity, and diversity, ensuring customers feel welcome and appreciated. This position offers a chance to grow within a company committed to innovation and community service. Join us in our mission to create outstanding customer experiences and make a difference in people's lives.

Benefits

Healthcare Coverage

Flexible Scheduling

Employee Assistance Programs

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries efficiently while ensuring items are not damaged.
• Maintain a clean environment and assist customers with their purchases.
• Reinforce safety programs and comply with all regulations.

Skills

Customer Service

Retail Experience

Conflict Management

Education

High School Diploma or Equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers.
2. Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
3. Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
4. Assist in removing customer's merchandise from bottom of basket for checkout.
5. Offer to help customers with loading bags into their car.
6. Perform basic shelf conditioning.
7. Inform customers of grocery specials.
8. Return merchandise to store shelves.
9. Gather shopping carts and return them to designated areas.
10. Clean spills, collect and pick up trash inside store and parking lot.
11. Clean all areas inside and outside of store.
12. Handle and assemble seasonal merchandise.
13. Understand the store's layout, locate products, and conduct price checks for cashiers.
14. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions, accidents, or issues to store management.
15. Adhere to all food safety regulations and guidelines.
16. Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
17. Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
18. Adhere to all local, state, and federal laws, and company guidelines.
19. Work cooperatively in a high-paced and sometimes stressful environment.
20. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
21. Act with honesty and integrity regarding customer and business information.
22. Follow directions and seek assistance when necessary to resolve issues.
23. Support and assist minors, individuals with special needs, and older adults through direct interaction.
24. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

Retail experience is preferred but not necessary.

Job Info

• Job Identification: 117833
• Job Category: Store Operations
• Posting Date: 04/30/2025, 11:00 AM

Benefits: The Kroger Family of Companies offers comprehensive benefits including healthcare coverage, flexible scheduling, employee assistance programs, associate discounts, tuition reimbursement, and growth opportunities.

We take pride in our history and commitment to diversity, innovation, and customer service. Join us and be part of our mission to Feed the Human Spirit. Apply today to become part of our Kroger family!