Courtesy Clerk/Grocery Bagger

Ralphs; Chula Vista (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their team and create outstanding customer experiences. This role emphasizes exceptional service and maintaining a safe, clean environment to encourage customer loyalty. With flexible scheduling options and a supportive workplace culture, you will have the opportunity to grow and thrive in your career. The company offers comprehensive benefits, including healthcare coverage and tuition reimbursement, making it an ideal place for those passionate about food and community. If you are caring and eager to learn, this is the perfect opportunity for you.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Tuition reimbursement

Associate discounts

Qualifications

• Customer service skills are essential for creating a positive experience.
• Effective communication is key to assisting customers and team collaboration.

Responsibilities

• Bag groceries efficiently while ensuring items are not damaged.
• Assist customers with loading bags and inform them of specials.
• Maintain cleanliness and safety in the store environment.

Skills

Customer Service skills

Effective communication skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail Experience is preferred but not necessary

Essential Job Functions:

1. Bag groceries at check out for customers, striving for at least five items per bag while ensuring contents are not damaged.
2. Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
3. Assist in removing customer's merchandise from bottom of bascarts for checkout.
4. Offer to help customers load bags into their cars.
5. Perform basic shelf conditioning.
6. Inform customers of grocery specials.
7. Return merchandise to store shelves.
8. Gather and return bascarts to designated areas.
9. Clean spills, collect trash inside store and parking lot.
10. Clean all areas inside and outside of the store.
11. Handle and assemble seasonal merchandise.
12. Understand the store's layout, locate products, and conduct price checks for cashiers.
13. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions or incidents.
14. Adhere to all food safety regulations and guidelines.
15. Inspect equipment regularly and notify management of repairs needed.
16. Create a welcoming environment by assisting customers and answering questions about products.
17. Follow all applicable laws, regulations, and company policies.
18. Work cooperatively in a high-paced, sometimes stressful environment.
19. Manage conflicts in a reasonable and cooperative manner.
20. Act with honesty and integrity regarding customer and business information.
21. Follow directions and seek assistance when needed to resolve issues.
22. Support and assist minors, individuals with special needs, and older adults.
23. Perform essential functions with or without reasonable accommodation.