Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Barboursville (WV); On-site; USD 12,000 - 21,000; Part time

Job summary

Kroger Family of Companies is seeking a Courtesy Clerk/Grocery Bagger at our Barboursville, WV location. The role focuses on bagging groceries quickly, protecting items, and assisting customers with loading bags into their cars.

You will support cashier activities, maintain shelves, and ensure a clean store environment. Ideal candidates demonstrate strong customer service, clear communication, and the ability to work in a fast-paced setting.

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries at checkout for customers.
• Aim to bag at least five items per bag without damaging contents.
• Handle bagging with reusable, plastic, or paper bags according to bag type.
• Assist in removing merchandise from bottom of bascart for checkout.
• Offer to help customers load bags into their car.
• Perform basic shelf conditioning and keep areas tidy.
• Inform customers of grocery specials and price checks for cashiers.
• Return merchandise to store shelves and gather bascarts.
• Clean spills and pick up trash inside store and parking lot.
• Maintain store cleanliness inside and outside.
• Handle and arrange seasonal merchandise.
• Understand store layout and locate products for price checks.
• Follow safety procedures and report unsafe conditions to management.
• Adhere to food safety regulations and guidelines.
• Inspect equipment and report needs for repair.
• Create welcoming environment and assist customers with questions.
• Adhere to all local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflicts professionally and with integrity.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.

Skills

Customer service

Effective communication

Job description

RESPONSIBILITIES

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicantsshould a position become available that aligns with the applicantsqualifications and our organizational priorities.