Court Services Supervisor 1 (Civil)

New Jersey Courts; Freehold (NJ); Hybrid; USD 67,000 - 109,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

New Jersey Judiciary in New Jersey is seeking a Court Services Supervisor 1 to oversee a paraprofessional and clerical team focused on case management. The role supports the Civil Division and may involve remote work up to two days.

Under the Court Executive supervisors, this position ensures timely data entry, staff evaluations, and adherence to court procedures. Strong leadership and organizational skills are essential.

Qualifications

• Bachelor's degree required; three years paraprofessional and/or professional experience in case management, enforcement of court orders, or supervision.
• Experience in supervising staff and coordinating case management activities is preferred.

Responsibilities

• Oversee, manage, and plan the work activities of assigned team members.
• Ensure accuracy and timeliness of entry of documents into the Judiciary database.
• Conduct informal and formal evaluations of staff performance.
• Coach, train, and mentor staff.
• Recommend appropriate personnel actions (hire, promotion, discipline).
• Oversee proper implementation of operating procedures or systems including eCourts.
• Prepare and analyze technical, statistical or evaluation reports.
• Analyze cases to ensure court's compliance with rules and directives.
• Make recommendations to improve procedures and processes.
• Identify and resolve barriers to case disposition and quality service.

Education

Bachelor's degree

Three years paraprofessional and/or professional experience

Job description

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

SALARY:

The salary range for this position is $67,236.14 to $109,298.70 for Schedule A, and $67,236.14 to $103,833.79 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to August 29, 2015, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after August 29, 2015, are considered Schedule B.

The Judiciary offers a strong opportunity for growth.

Under the direction of the Court Executive 2B (Civil Division Manager) and Court Executive 1B (Assistant Civil Division Manager), the Court Services Supervisor 1 will be responsible for the supervision of a team of paraprofessional and clerical staff on case management teams.

REMOTE WORK

The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Regular and predictable physical presence at the worksite is an essential function of this position.

The responsibilities of this position include but are not limited to:

• Oversee, manage, and plan the work activities of assigned team members
• Ensure the accuracy and timeliness of the entry of documents into the Judiciary database
• Conduct informal and formal evaluations of staff performance
• Coach, train, and mentor staff
• Recommend appropriate personnel actions (e.g. hire, promotion, discipline, etc.)
• Oversee the proper implementation of operating procedures or systems including eCourts
• Prepare and analyze technical, statistical or evaluation reports
• Analyze cases to ensure court's compliance with court rules and directives
• Make recommendations to management regarding improvements in operating procedures, work processes, or administrative practices
• Identify and resolve barriers to case disposition and quality service (e.g. staff errors, litigant concerns, etc.)
• Answer questions and provide information to internal and external customers
• Provide customer service to clients, attorneys and the public
• Act as a liaison between Superior Court Judges and upper management as well as between upper management and support staff
• Work cooperatively with fellow supervisors to support the goals of the Civil Division and the Monmouth Vicinage.
• Other duties as may be assigned

Graduation from an accredited college or university with a bachelor's degree and three years of paraprofessional and/or professional experience, one year of which shall have included experience in case management; enforcement of court orders; and/or supervision, monitoring and intervention of offenders.

Substitution:

Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor’s degree. A master’s degree from an accredited college or university may be substituted for one year of general experience as indicated above -OR- a law degree from an approved American Bar Association law school may be substituted for two years of general experience as indicated above.

Education Note:

Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See https://naces.org/members/)

Driver's License:

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.

Authorization to Work:

US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.

Special Note:

Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

Residency Law:

In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the 'New Jersey First Act,' all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action

Employer Committed to Ensuring an Open Door to Justice