Court Services Assistant

City of Garland; Lubbock (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

City of Garland seeks a municipal court clerk to accurately process citations and court paperwork from initial contact through finalization. You will provide customer service explaining filing processes and fees, review documents for completeness, and scan records for electronic transfer.

The role supports court calendars, case readiness updates, and posting of rulings and payments to the case file, ensuring compliance with legal requirements.

Qualifications

• 6 months to 1-year advanced training past high school.
• 2 years related experience in a Court environment or law enforcement.
• Experience in payment processing or financial transactions is preferred.

Responsibilities

• Provide customer service through various media to the public including explaining legal filing processes and fees.
• Obtain, process and review legal documents for completeness and timeliness.
• Scan court documents to electronic format for judicial information transfer.
• Update and issue writs, warrants and other official court documents as needed by the Municipal Court.
• Update case records by posting rulings and payments to the automated case file.

Skills

Communication skills

Data entry

Attention to detail

Document scanning/indexing

Versatility with Microsoft Office

Education

High school diploma + 6–12 months training

Tools

Microsoft Office

Job description

Summary

Responsible for accurately processing citations and other court documents / judicial paperwork through the Municipal justice system from initial contact through finalization.

Essential Duties and Responsibilities

• Provide customer service through various media to the public including explaining legal filing processes, calendaring procedures, fees, fines, jury service rules and/or other processes and procedures in response to Court actions.
• Obtain, process and review legal documents of all judicial departments for completeness, timeliness and conformity to legal requirements.
• Scan court documents to electronic format for ongoing judicial transference of information (Open Records request, research, management reports and etc).
• May prepare and update court calendars by scheduling court appearances and hearings; may review case files for completeness and further processing requirements prior to and after court proceedings.
• May update and advise staff of case readiness, trial status and courtroom availability.
• May prepare and issue writs, warrants and other official court documents and correspondence as needed by the Municipal Court.
• May process filing fees, cash bonds, fines, mail payments and account payments for citations, dismissals and judgments.
• Update case records by posting information to automated case file as rulings and/or payments are finalized.

Minimum Qualifications

• 6 months to 1-year advanced training past the high school level.
• 2 years related experience in a Court environment or law enforcement agency or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

• Education/Experience: 6 months to 1-year advanced training past the high school level.
• 2-3 years experience in a Municipal Court environment, Law enforcement agency or government customer service position.
• 2 years experience in a payment processing environment.

Knowledge, Skills & Abilities

• Basic knowledge of court services.
• General knowledge of cash handling procedure.
• General knowledge of accurate posting of financial transactions.
• General knowledge of court and legal operations.
• Excellent communication skills in both oral and written correspondence.
• Skill in Microsoft Office (Excel, Word, Outlook, Access).
• Skill at accurately scanning documents and indexing.
• Analytical skills in reviewing information.
• Ability to handle high volume of data entry with precision and accuracy.

Licenses and Certifications

Valid Class C Texas driver's license.

Physical Requirements / Work Environment

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.