COURT PROGRAM ADMINISTRATOR

Fulton County; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Fulton County seeks a senior manager to oversee a Juvenile Court program, directing daily operations, staff performance, and policy implementation. You will report to the Chief Administrative Officer and ensure compliance with laws and procedures across the program.

Responsibilities include resolving program questions, improving processes, and developing performance metrics. The role requires leadership, strong communication, and the ability to manage multiple priorities in a dynamic environment.

Qualifications

• Bachelor's degree or higher in a relevant field; Master’s preferred.
• Five years’ court program management or equivalent in court system/legal field; three years supervisory experience.

Responsibilities

• Oversees the daily operations of an assigned court program.
• Manages divisional staff including workloads, performance, conflicts, and discipline.
• Reports to the Chief Administrative Officer and follows administrative directives.
• Evaluates and implements policies for the assigned program.
• Investigates and resolves questions related to the court program.
• Provides directives on case flow.
• Prepares technical and analytical reports and correspondence.
• Develops performance measures for staff.
• Ensures compliance with county codes and all applicable laws.
• Establishes and maintains quality control procedures for the program.

Skills

Court operations

Program planning

Leadership

Communication

Time management

Legal interpretation

Case management

Staff supervision

Oral & written communication

Research

Education

Bachelor's degree in business/public administration/criminal justice/sociology/psychology/human relations or related field

Master's degree in above fields preferred

Tools

Case management systems

Office software

Job description

*UNCLASSIFIED POSITION WITHIN JUVENILE COURT*

Completion of course work equivalent to the academic requirements of a Bachelor's degree in business or public administration, criminal justice, sociology, psychology, human relations or a related field (Masters' Degree in the above preferred); and five (5) years experience managing a court program, or providing management in a court system or legal field, including three (3) years supervisory experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING REQUIREMENTS

None required.

SKILLS IN:

Knowledge, Skills & Abilities

• Knowledge of court operations, judicial processes, and justice system partners.
• Skill in program planning, evaluation, and continuous improvement.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Ability to interpret laws, regulations, and policies and apply them to program operations.
• Proficiency with case management systems and standard office software.
• Managing and supervising assigned staff
• Communication and interpersonal techniques as applied to interaction with coworkers, supervisor, the general public, etc., sufficient to exchange or convey information and to receive work direction.

• Conducting effective research;
• Preparing and presenting oral and written communication

Veterans’ Preference:

Qualifying veterans will be given preference in the form of a guaranteed invitation to interview for any position to which they applied and have been found to have met the minimum qualifications. Veterans’ preference provides for hiring preference on initial appointment only.

JOB SUMMARY:

Incumbent in this class performs interpretive duties related to the administration of a court program and management team within Juvenile Count Administration. Responsibilities include investigating and resolving questions, issues, and technical problems related to the assigned court program.

ESSENTIAL DUTIES:

• Oversees the daily operations of an assigned court program.
• Manages assigned divisional staff, including establishing workloads, evaluating employee performance, resolving staff conflicts, and administering disciplinary action as required.
• Reports directly to the Chief Administrative Officer and receives administrative directives.
• Evaluates, recommends, and implements policies and procedures for assigned court program.
• Investigates and resolves questions, issues, and technical problems related to the assigned court program.
• Provides directives and recommendations on case flow.
• Prepares technical and analytical reports and administrative correspondence.
• Develops performance measurements for assigned staff.
• Ensures compliance with County codes and all applicable Federal, state, and local laws governing assigned program.
• Establishes and maintains quality control procedures for assigned court program

DISTINGUISHING CHARACTERISTICS:

This is a stand-alone classification which does not fit within a classification series. Incumbent oversees an assigned court program and receives general direction from Juvenile Court's Chief Administrative Officer.

For Applicants with Prior Military Service:

• Leadership Under Pressure: Demonstrated ability to lead teams decisively and maintain order during high-stakes or rapidly evolving situations.
• Operational Planning & Execution: Proven skill in organizing complex workflows, coordinating resources, and executing structured procedures with precision.
• Adaptability & Rapid Problem-Solving: Experienced in quickly assessing unexpected challenges and implementing effective solutions under tight constraints.
• Team Cohesion & Communication: Skilled in fostering unit-level collaboration and ensuring clear, consistent communication across diverse groups.
• Safety & Risk Awareness: Trained to identify risks, enforce safety protocols, and maintain secure environments for staff and the public.

PHYSICAL REQUIREMENTS:

Positions in this class typically require talking, hearing, seeing, sitting, standing, walking, bending, reaching, fingering, lifting, and carrying.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Physical Profile:

This is a Category #2 Physical Profile class and position. All applicants for initial entry by outside hiring into a permanent Fulton County position in this category shall be required to conform to Part II of the physical standards and criteria as approved and established by Personnel Board resolution dated November 1, 1988.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation