Court Monitor

Big Air Missouri City; Missouri City (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Big Air Missouri City is seeking a Court Monitor to supervise guests in designated courts and attraction areas, ensuring a safe, clean, and enjoyable environment. You will enforce park rules, assist guests, and maintain a welcoming atmosphere.

The role requires clear communication, dependability, and the ability to stand and stay active in a loud, fast-paced setting. Availability on Tuesdays and Thursdays from 9:30 a.m. to 4:00 p.m. is required, with additional shifts possible as needed.

Qualifications

• Must be at least 16 years old.
• Available to work 9:30 a.m.–4:00 p.m. on Tuesdays and Thursdays.
• Able to stand and stay active for extended periods.
• Comfortable enforcing rules consistently.
• Previous customer service experience is helpful but not required.

Responsibilities

• Monitor guests and enforce all park safety rules.
• Explain attraction rules and proper equipment use.
• Correct unsafe behavior politely and professionally.
• Assist guests with questions and concerns.
• Respond promptly to injuries, emergencies, or safety incidents.
• Notify management of hazards, damaged equipment, or rule violations.
• Keep assigned courts and surrounding areas clean and organized.
• Assist with opening, closing, and general cleaning duties.
• Work cooperatively with other team members and management.
• Help create a welcoming and positive experience for every guest.

Skills

Customer service

Communication

Safety awareness

Dependability

Job description

Job Title: Court Monitor

The Court Monitor is responsible for supervising guests in designated courts and attraction areas while maintaining a safe, clean, and enjoyable environment. This position requires constant attention, clear communication, and friendly customer service.

Responsibilities:

• Monitor guests and enforce all park safety rules.
• Explain attraction rules and proper equipment use.
• Correct unsafe behavior politely and professionally.
• Assist guests with questions and concerns.
• Respond promptly to injuries, emergencies, or safety incidents.
• Notify management of hazards, damaged equipment, or rule violations.
• Keep assigned courts and surrounding areas clean and organized.
• Assist with opening, closing, and general cleaning duties.
• Work cooperatively with other team members and management.
• Help create a welcoming and positive experience for every guest.

Qualifications and Availability:

• Must be at least 16 years old.
• Must be available to work from 9:30 a.m. to 4:00 p.m. on Tuesdays and Thursdays.
• Must be dependable, attentive, and safety-focused.
• Must communicate clearly with children and adults.
• Must be comfortable enforcing rules consistently.
• Must be able to stand and remain active for extended periods.
• Must be able to work in a loud, fast-paced environment.
• Additional evening, weekend, and holiday availability may be required.
• Previous customer service experience is helpful but not required.

Court Monitors are expected to maintain a professional attitude, follow all company policies, and prioritize guest safety at all times.