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The County of Gila is seeking a detail-oriented office support specialist to provide clerical and technical support for the Gila County Court system. This role includes managing court case files, processing legal documentation, and assisting the public with inquiries. The ideal candidate should have a High School Diploma or GED, specialized training, and at least one year of relevant experience.
This position requires strong customer service and organizational skills in a busy office environment.
Performs specialized, complex office support and clerical work of a technical nature in support of Gila County Court system.
This position does not supervise other employees.
This position provides research support on elected office level budget.
This position does not have project responsibilities.
This position responds to public inquiries and explains County procedures or processes.
This position creates or edits documents, internal memos, emails and formal letters.
Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by e‑mail, and/or in person.
Frequently (more than 25% but less than 40% in a year).
High School Diploma or GED with additional specialized or technical training courses.
One (1) year experience or equivalent combination of education, training and experience.
Must possess and maintain a valid Driver’s License.
Clerical, customer and personal service, training, English language and composition, law and government.
Active learning, active listening, reading, communicating diplomatically, customer service, problem solving, multi‑tasking, typing and data entry.
Make sense of multiple information, focus, maintain calm demeanor in stressful situations, follow orders, recognize problems, speak clearly and sensibly, read and write at professional level and multi‑task.
Incumbents in this position constantly spend time in office environment, in lobby environment, and in library, courtroom or other public access areas, automobile or vehicle.
Incumbents in this position are generally not exposed to safety risk. Occasionally may become exposed to telephone verbal abuse by customers or citizens and/or individuals with high level of emotional distress.
Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department.
Potential errors can cause inconveniences to other employees, and/or delays in related work areas. Delays of services are possible.