Course Materials Market Mgr - Westchester, IL

Follett Corporation; Westchester (IL); Remote; USD 40,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Wellness programs

401(k) plan

Flex spending

Paid holidays

Paid time off

Job summary

Follett Corporation in Westchester, IL seeks a Course Materials Market Manager to oversee inventory lifecycle across multiple locations and remotely support decision-making. You will collect and validate faculty adoptions, manage quantities, and drive procurement aligned with budgets and store plans.

Collaborate with Store Ops, Success, AP, HR, and Training to implement programs, monitor performance, and ensure timely setup and receipt of materials.

Qualifications

• 3-5 years of relevant experience.
• Excellent communication skills, both written and verbal.
• Store operations, account management, and/or project management experience.
• Advanced skills with Microsoft Office Suite, especially Excel, Teams & BI.

Responsibilities

• Oversee inventory lifecycle across multiple locations and remotely manage course materials.
• Generate reports, analyze data, and advise management on course material decisions.
• Collaborate with campus staff to ensure timely setup, receipts, and disposition of materials.
• Communicate with store teams, regional managers, and partners on performance and budgets.

Skills

Communication skills

Project management

Store operations experience

Analytical thinking

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Teams

BI tools

Job description

Course Materials Market Mgr

#26-30650

Westchester, Illinois, United States

• Job Category: Course Materials
• Full-time

Job Description

Position Overview

The Course Materials Market Manager has full accountability for managing and monitoring the course materials inventory lifecycle across multiple locations (remotely). Collects, edits, confirms, and enters faculty adoption information. Sets Quantity to Cover (QTC) textbook buying decisions and initiates & controls general purchase order tasks for ACCESS & student choice adoption and program types for all assigned Market stores. Reports directly to the Course Materials Regional Manager or Course Materials Market Leader and collaborates consistently with ACCESS Success Managers and Support teams.

Responsible for regular campus and store team communications and accountable for driving course materials strategy with in-person store team members to achieve accurate and timely set-up and receipt of physical product, sales, and disposition.

Acts as liaison between Business Operations & field/store management to act and follow through on required tasks. The primary point of business contact and analytical support for Regional Managers, Market Leaders, and Store Management regarding course material status and performance.

Demonstrates strong knowledge of Follett systems and strategies (Programs, Academic Tools, System Integrations, etc.) and assigned local and campus-specific student and performance trends/results. Effectively executes company programs and initiatives. Ensures compliance with company policies and procedures. Partners with various support partners, including Store Operations, Customer Success org, AP, HR, and Training.

Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self.

Responsibilities

• Oversees the course materials department for multiple locations and contracts. Manages and monitors course materials inventory lifecycle, with direct decision-making responsibility for their assigned group of stores.
• Responsible for report generation/disbursement, analyzing the data, and acting as primary Text Decision Makers to take actions based on that analysis. Provides direction to store management and/or RMs to ensure all course material lifecycle tasks are completed in the stores.
• Evaluates course materials' business performance (including, but not limited to, QTC decisions, inventory levels, purchasing and disposition activities, and adhering to seasonal sourcing and disposition strategies) as related to budget and business benchmarks. Reviews and directs planning activities (including, but not limited to, sales period date setting and sales budget entries) to ensure data accuracy.
• Collects course materials information from the school faculty and administration at all assigned locations.
  • Including editing, entering, and confirming adoptions from faculty to ensure accuracy, and following up as necessary on missing/late adoptions. Understanding manual course import processes and timing from automated course import set-up, managing, and creating new terms. Acts as primary text decision maker, responsible for calculating the quantities of course materials needed for the school term and communicating budgets to store management.
• In partnership with store management, presents, interacts, and influences faculty, department chair(s), Dean, and/or administration on course materials issues, ensuring resolution for escalated issues, including input for strategy and goal development for the department at all locations.
• Seasonal in-store visits for operational review and/or providing assistance.
• Accountable for providing feedback and consistent communications to the Regional Manager, Store Manager, and key campus partners on course material department checkpoints, metrics, rush preparedness concerns, as well as training and/or resource constraints.

Requirements

• 3-5 years of relevant experience.
• Bachelor's degree or equivalent.
• Store operations, account management, and/or project management experience.
• Excellent communication skills, both written and verbal, able to convey concepts and solve complex problems across multiple teams.
• Advanced skills with Microsoft Office Suite, especially Excel, Teams & BI.

Pay Range

$40,000.00 - $90,000.00 / year

Pay Transparency

The annual salary/hourly rate range has been established based on the role, experience, skill set, and location. The exact starting salary/hourly rate within the range will depend on the role and the local market. This position may be eligible to participate in one of the Company's incentive plans. The amount of any incentive payment varies and is subject to the terms and conditions of the applicable incentive plan.

• medical
• dental
• vision
• disability
• wellness programs
• 401(k) plan
• flex spending
• paid holidays
• paid time off

Eligibility for benefits is governed by the applicable policies and plan documents.