Courier Team Leader

Sonic Healthcare USA; Knoxville (TN); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive benefits including medical

Paid Time Off

Paid Holidays

401(k) with company match

Free lab services for you and eligible

Descripción de la vacante

Sonic Healthcare USA is seeking a reliable Courier/Logistics professional in Knoxville, TN to transport time-sensitive specimens and supplies between hospitals, medical centers, and clinics. You will coordinate routes, cover on-call weekends, and ensure vehicle safety while providing excellent customer service in a fast-paced healthcare setting.

The role requires a valid driver's license, clean driving record, and physical ability to lift up to 50 lbs.

Formación

• High School Diploma or equivalent.
• A valid driver’s license and an excellent driving record for the past three years.
• Ability to operate a vehicle in all weather and traffic conditions and navigate routine hazards.

Responsabilidades

• Plan and schedule work for couriers ensuring sufficient coverage of routes.
• Cover routes as needed including on-call weekends.
• Ensure routine inspection of vehicles and schedule maintenance.

Conocimientos

Reliable

Safe driving

Customer service

Time management

Educación

High School Diploma

Descripción del empleo

Job Functions, Duties, Responsibilities and Position Qualifications: Location: Knoxville, TN Days: Monday - Friday Weekend and afternoon coverage as needed based on business needs Hours: 8:00 am - 5:00 pm Full-time: Benefits Eligible You are the definition of reliable. You enjoy interacting with people, feel comfortable behind the wheel, and always signal before you turn. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This opportunity is full-time during first/second shift depending on business needs. The team lead coordinates, and participates in activities of the Courier Services. Oversee the transportation of time sensitive specimens and supplies between hospitals, medical centers, physician practices, buildings, and remote areas as necessary according to established guidelines. Operate vehicles when necessary. Schedule operations and coordinate the maintenance of vehicles.

Principal Accountabilities / Responsibilities

• Plan and schedule work for couriers ensuring sufficient coverage of routes.
• Cover routes as needed including logistics department’s “on-call” weekend schedule to direct and execute logistical services.
• Ensure routine inspection of vehicles to make sure that they are in safe and proper operating condition; schedule maintenance and repairs for vehicles.
• Educate employees in the safe and proper operation of vehicles, transportation, and record keeping of time sensitive specimens.
• Monitor courier performance and provide follow-up instructions.
• Monitors and recommends discipline of couriers using established policies and procedures to assist management in reaching productivity goals.
• Communicates with clients to schedule appropriate services, obtain patient information, and give specimen status using interpersonal communication and organizational skills to assure excellent customer services.
• Routinely monitors AEL’s inventory and client supply fulfillment systems and processes.
• Maintains positive professional relationships with all clients and employees of AEL.
• Perform IT related functions as needed.

In this role, you will:

• Perform a vital part of the patient care process by making sure that reports, records, supplies, and medical specimens are successfully transported between the laboratory and healthcare provider locations.
• Ensure proper specimen handling, transport, and safe operation of a motor vehicle – rain or shine!
• Interact with a variety of clients and commit to customer-focused service.
• Champion safety, compliance, and quality control.

All you need is:

• High School Diploma or equivalent.
• A valid driver’s license and an excellent driving record for the past three years.
• Confidence operating a vehicle in all weather and traffic conditions and navigating routine hazards of the road.
• Ability to work in a fast-paced environment, under time constraints, without close supervision.
• Physical capability of light to medium lifting (up to 50lbs).

Bonus points if you’ve got:

• 2+ years of experience operating conventional vehicles for business purposes. This includes cars, trucks, and/or vans. Knowledge of medical terminology.

We’ll give you:

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow within the organization
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging – we are a community!

We also want you to know:

This role will have incidental exposure to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and expected to abide by all applicable privacy, confidentiality and security standards.

Scheduled Weekly Hours: 40

Work Shift: Job Category: Courier / Logistics

Company: Sonic Healthcare USA

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Sonic Healthcare USA Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostic companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 100 million patients each year. Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and pathology practices throughout the USA with eight operating divisions and nearly eight thousand US- based employees, 330 Pathologists and serving over 30 million patients per year. Sonic Healthcare USA operates under a federated business model that emphasizes medical leadership and community-based testing services to provide outstanding quality and service to the doctors and patients that they serve.

For more information, visit the Sonic Healthcare website at www.sonichealthcareusa.com.