Courier - Aiea Heights at Sonic

disABLEDperson; Aiea (HI); On-site; USD 23,000 - 30,000; Full time

Job summary

Sonic Healthcare USA in Aiea, Hawaii is seeking a Courier to transport specimens, supplies, and test results between client facilities and the clinical laboratory. The role requires navigating island communities and adhering to safety and regulatory guidelines.

The position emphasizes punctuality, customer service, and accurate use of the specimen tracking system, with potential for extended hours and weekend coverage as needed.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license; Hawaii license preferred.
• 1+ year of customer service experience preferred.
• Familiar with island communities, rural and remote areas.
• Able to pass background check and drug test.
• Ability to operate automatic transmission vehicles.
• Able to use hand trucks, computers, and specimen tracking system.

Responsibilities

• Transports laboratory specimens from client facilities to clinical laboratory on a timely, safe basis.
• Delivers specimen collection supplies and test results to clients promptly.
• Packs medical specimens for shipping following regulations and safety procedures.
• Maintains and uses electronic tracking system for specimens.
• Assists with route coordination and vehicle maintenance as needed.
• Follows confidentiality, safety, and company policies at all times.

Skills

Customer service

Driving

Communication

Teamwork

Computer literacy

Education

High School Diploma

Tools

Specimen tracking system

Hand trucks/carts

Job description

Courier - Aiea Heights at Sonic Healthcare USA in Aiea, Hawaii

Description:

Courier / LogisticsJob Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Summary The Courier follows an established schedule to transport specimens, testing supplies, and test results via company motor vehicle to specified locations in a timely and efficient manner. May prepare and pack specimens for dangerous goods shipping in accordance with laws and regulations. QualificationsHigh School Diploma, G.E.D. or equivalent requiredPossess a valid and current driver’s license required, Hawaii license preferred1+ years of customer service experience preferredFamiliar with island communities, rural, and remote areasPresents and maintains a driving record which meets the standard of the Company’s insurance carrier; initial hire abstract may not include more than 2 unrelated moving violations and/or accidents within the past 3 yearsAble to operate automatic transmission vehiclesAble to utilize hand trucks/carts, typewriter, computers and specimen/package tracking systemFor hospital settings, additional requirements may apply and change without notice, including, but not limited to, criminal background check, health clearance and hospital compliance trainingSuccessfully pass Company pre-employment drug test and periodic and random thereafterDemonstrated and proven ability/experience in accomplishments in all of our five core values:ShineTeamAccurateRespectStandardizeEssential Functions Under direct supervision and in accordance with Company policies, procedures and guidelines, this position:Transports laboratory specimens from client facilities to clinical laboratory in a safe and timely manner while observing all traffic lawsHandles requests for special services, e.g., STAT and timed specimens, prudently and efficientlyDelivers specimen collection supplies and test result reports to clients in a timely and efficient mannerUtilizes electronic tracking system to track specimensWithin the constraints of the overall route schedules, accommodates client’s special requests whenever possible, or if unable to do so, relates these requests to the logistics manager or other designatePacks medical lab specimens/correspondence into appropriate cooler/boxes with consideration given to temperature and bio-hazardous safety precautionsMay prepare and pack specimens for shipping as dangerous goods completing all necessary documentation in accordance with all laws and regulationsFollows established Company guidelines for a preventive vehicle maintenance schedule and coordination of repairsExhibits an efficient and appropriate time-management schedule in performing all routesSorts and files laboratory reports by route location for deliveriesTransports bank deposit bags between lab locations and various bank branches as requiredAssists in moving lab equipment/supplies between locations as required.May be directed to assist technologists in trash removal and other functions of the laboratoryAdheres to confidentiality, safety, compliance, and legal requirementsMaintains consistent and reliable attendance and complies with company guidelines on attendanceCompletes Company safety and other competency tests as required and assigned by the CompanyMust comprehend and adhere to the Company Driver Handbook received at orientationPerforms other duties as assignedPhysical DemandsRequires prolonged sitting and operating company vehicles, on occasion up to ten (10) hoursModerate to heavy physical effort (lift/carry up to 50 lbs)Frequent reaching, stooping, bending, kneeling and crouchingFrequent prolonged standing and walkingMust be able to see, hear and respond adequatelyOccasional exposure to video display terminalsExtensive use of hands and fingersExtensive use of telephoneExtensive use of specimen/package tracking systemWorking ConditionsAir conditioned/heated warehouse environmentAir conditioned/heated motorized vehicleExtensive exposure to bio-hazardous materialSufficient noise and interruptions to cause distractionMay be asked to work extended hours, holidays and weekendsSkills/Abilities/CompetenciesPerceive pertinent detailsAbility to see things from the customer’s/patient’s point of view and respond in a timely appropriate and courteous mannerHandle emergency situations with calmness and professionalismAbility to work effectively with others and promotes positive working relationshipsPerform arithmetic operations quickly and accuratelyUnderstand meaning of words, ideas associated with them and their appropriate and effective useUnderstand instructions, reason and make judgments independentlyComprehend dangerous good shipping methods and proceduresHandle multiple prioritiesWork independently and be self-motivated to accomplish responsibilitiesEffective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy requiredCUSTOMER-FOCUSED: Aware of customer needs; makes decisions with customer in mind; builds strong customer relationships.COMMUNICATOR: Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills.PROBLEM SOLVER: Uses data and logic to quickly find solutions to difficult challenges.COLLABORATIVE: Works effectively with others to accomplish goals.TECHNICALLY COMPETENT: Possesses and maintains the functional and technical knowledge and skills to successfully perform job .QUALITY CONSCIOUS: Delivers accuracy and precision in work products; mindful of technical requirements, rules, and standards.TIME-WISE: Prioritizes; respects others' time; adheres to schedules and agendas.Scheduled Weekly Hours: 40 Work Shift: Variable shift: Days, Evenings and Nights Job Category: Courier / Logistics Company: Clinical Laboratories of Hawaii, LLP 40 hrs/week Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.