Courier - Aiea Heights

Sonic Healthcare USA, Anatomic Pathology; Aiea (HI); On-site; USD 25,000 - 36,000; Full time

Job summary

The Courier for Sonic Healthcare USA in Hawaii follows an established schedule to transport specimens, testing supplies and results to designated locations, and may prepare shipments for dangerous goods as required. The role emphasizes safe driving, timely deliveries, and adherence to company policies.

Responsibilities include handling special service requests, maintaining accurate tracking, and supporting laboratory operations while upholding confidentiality and safety standards in a

Qualifications

• High School Diploma, G.E.D. or equivalent required.
• Valid Hawaii driver’s license preferred; must have a clean driving record.
• 1+ years of customer service experience preferred.
• Familiar with island communities, rural and remote areas.

Responsibilities

• Transports laboratory specimens safely to the clinical laboratory on schedule.
• Handles requests for special services (STAT and timed specimens).
• Delivers specimen collection supplies and test results to clients promptly.
• Uses electronic tracking system to track specimens.
• Packs specimens with temperature and biohazard precautions.
• Follows company guidelines for vehicle maintenance and safety.
• Assists in moving lab equipment as required.

Skills

Customer service

Driving

Safety awareness

Time management

Communication

Teamwork

Education

High School Diploma or GED

Job description

Job Functions, Duties, Responsibilities and Position Qualifications

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Summary

The Courier follows an established schedule to transport specimens, testing supplies, and test results via company motor vehicle to specified locations in a timely and efficient manner. May prepare and pack specimens for dangerous goods shipping in accordance with laws and regulations.

Qualifications

• High School Diploma, G.E.D. or equivalent required
• Possess a valid and current driver’s license required, Hawaii license preferred
• 1+ years of customer service experience preferred
• Familiar with island communities, rural, and remote areas
• Presents and maintains a driving record which meets the standard of the Company’s insurance carrier; initial hire abstract may not include more than 2 unrelated moving violations and/or accidents within the past 3 years
• Able to operate automatic transmission vehicles
• Able to utilize hand trucks/carts, typewriter, computers and specimen/package tracking system
• For hospital settings, additional requirements may apply and change without notice, including, but not limited to, criminal background check, health clearance and hospital compliance training
• Successfully pass Company pre-employment drug test and periodic and random thereafter
• Demonstrated and proven ability/experience in accomplishments in all of our five core values: Shine Team Accurate Respect Standardize Essential Functions

Under direct supervision and in accordance with Company policies, procedures and guidelines, this position:

• Transports laboratory specimens from client facilities to clinical laboratory in a safe and timely manner while observing all traffic laws
• Handles requests for special services, e.g., STAT and timed specimens, prudently and efficiently
• Delivers specimen collection supplies and test result reports to clients in a timely and efficient manner
• Utilizes electronic tracking system to track specimens
• Within the constraints of the overall route schedules, accommodates client’s special requests whenever possible, or if unable to do so, relates these requests to the logistics manager or other designate
• Packs medical lab specimens/correspondence into appropriate cooler/boxes with consideration given to temperature and bio-hazardous safety precautions
• May prepare and pack specimens for shipping as dangerous goods completing all necessary documentation in accordance with all laws and regulations
• Follows established Company guidelines for a preventive vehicle maintenance schedule and coordination of repairs
• Exhibits an efficient and appropriate time-management schedule in performing all routes
• Sorts and files laboratory reports by route location for deliveries
• Transports bank deposit bags between lab locations and various bank branches as required
• Assists in moving lab equipment/supplies between locations as required
• May be directed to assist technologists in trash removal and other functions of the laboratory
• Adheres to confidentiality, safety, compliance, and legal requirements
• Maintains consistent and reliable attendance and complies with company guidelines on attendance
• Completes Company safety and other competency tests as required and assigned by the Company
• Must comprehend and adhere to the Company Driver Handbook received at orientation
• Performs other duties as assigned

Physical Demands

• Requires prolonged sitting and operating company vehicles, on occasion up to ten (10) hours
• Moderate to heavy physical effort (lift/carry up to 50 lbs)
• Frequent reaching, stooping, bending, kneeling and crouching
• Frequent prolonged standing and walking
• Must be able to see, hear and respond adequately
• Occasional exposure to video display terminals
• Extensive use of hands and fingers
• Extensive use of telephone
• Extensive use of specimen/package tracking system

Working Conditions

• Air conditioned/heated warehouse environment
• Air conditioned/heated motorized vehicle
• Extensive exposure to bio-hazardous material
• Sufficient noise and interruptions to cause distraction
• May be asked to work extended hours, holidays and weekends

Skills/Abilities/Competencies

• Perceive pertinent details
• Ability to see things from the customer’s/patient’s point of view and respond in a timely appropriate and courteous manner
• Handle emergency situations with calmness and professionalism
• Ability to work effectively with others and promotes positive working relationships
• Perform arithmetic operations quickly and accurately
• Understand meaning of words, ideas associated with them and their appropriate and effective use
• Understand instructions, reason and make judgments independently
• Comprehend dangerous good shipping methods and procedures
• Handle multiple priorities
• Work independently and be self‑motivated to accomplish responsibilities
• Effective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy required

CUSTOMER‑FOCUSED

• Aware of customer needs; makes decisions with customer in mind; builds strong customer relationships.

COMMUNICATOR

• Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills.

PROBLEM SOLVER

• Uses data and logic to quickly find solutions to difficult challenges.

COLLABORATIVE

• Works effectively with others to accomplish goals.

TECHNICALLY COMPETENT

• Possesses and maintains the functional and technical knowledge and skills to successfully perform job.

QUALITY CONSCIOUS

• Delivers accuracy and precision in work products; mindful of technical requirements, rules, and standards.

TIME‑WISE

• Prioritizes; respects others’ time; adheres to schedules and agendas.

Scheduled Weekly Hours

40

Work Shift

Job Category: Courier / Logistics Company: Clinical Laboratories of Hawaii, LLP 40 hrs/week; Variable shift: Days, Evenings and Nights

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About Sonic Healthcare USA

Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world’s largest medical diagnostic companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 100 million patients each year.

Sonic Healthcare USA is a leading provider of state‑of‑the‑art laboratory services and pathology practices throughout the USA with eight operating divisions and nearly eight thousand US‑based employees, 330 Pathologists and serving over 30 million patients per year.

Sonic Healthcare USA operates under a federated business model that emphasizes medical leadership and community‑based testing services to provide outstanding quality and service to the doctors and patients that they serve.

For more information, visit the Sonic Healthcare website at www.sonichealthcareusa.com.