County Market Store Director in Training

nficountymarket; Springfield (IL); On-site; USD 38,675 - 63,700; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program

Job summary

nficountymarket is seeking a Store Director in Training in Springfield, Illinois. This role is designed to develop individuals into Store Directors while providing them with hands-on experience in operations, leadership, and customer relations.

The position entails assisting in management across various store departments, fostering teamwork, and ensuring customer satisfaction through quality service. Success will lead to independent management of a store.

Qualifications

• Experience in retail management preferred, especially in a supermarket setting.
• Ability to coach and mentor team members effectively.
• High level of customer satisfaction orientation.

Responsibilities

• Assist day-to-day supermarket operations and management.
• Ensure excellent customer service and satisfaction.
• Manage inventory and financial performance.

Skills

Leadership and team management

Customer service orientation

Problem-solving

Analytical skills

Education

High school diploma or GED

Tools

Computer

Job description

SUMMARY

The Store Director in Training (SDIT) is a leadership development position designed to prepare individuals for the role of Store Director within a supermarket setting. The SDIT will receive hands‑on training and exposure to all aspects of supermarket operations, including management, customer service, inventory control, sales, and staff supervision. The training program focuses on leadership development, operational excellence, and strategic decision‑making to ensure the successful running of a supermarket.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership Development

• Assist in the day‑to‑day operations of the supermarket, working closely with the Store Director and management team to understand key operational and financial goals.
• Develop leadership skills by supervising and coaching team members, fostering a collaborative and high‑performance environment.
• Manage various departments within the store (e.g., produce, deli, bakery, grocery) and ensure department managers are meeting productivity, sales, and customer service objectives.
• Take on increasing responsibility over time, with the goal of managing the store independently as Store Director upon successful completion of the training program.

Customer Service & Relationship Building

• Ensure a high level of customer satisfaction by maintaining excellent store conditions, resolving customer concerns, and promoting positive shopping experiences.
• Develop strategies to enhance customer loyalty and retention through personalized service and in‑store promotions.
• Engage with customers to understand their needs, gather feedback, and implement changes as necessary.

Operational Excellence

• Assist in managing inventory, ordering stock, and maintaining merchandise displays to ensure product availability and reduce waste.
• Monitor store performance metrics, including sales, labor costs, shrinkage, and customer satisfaction.
• Oversee cash control procedures and ensure that the store adheres to company policies on financial reporting, budgeting, and auditing.
• Collaborate with the leadership team to drive store sales, reduce costs, and optimize operational efficiency.

Employee Training & Development

• Participate in training of new employees, ensuring all staff are equipped to deliver excellent customer service.
• Mentor department managers and team members to improve performance, productivity, and engagement.
• Foster a positive and inclusive workplace culture by promoting diversity and maintaining an open line of communication with staff.

Safety & Compliance

• Ensure the store complies with all company policies, health and safety regulations, and legal requirements.
• Monitor food safety standards and ensure sanitation practices are followed throughout the store.
• Conduct regular safety meetings and training for staff to minimize risk and maintain a safe environment for customers and employees.

Strategic Planning & Goal Setting

• Participate in setting store goals, including sales targets, customer service initiatives, and budget management.
• Analyze store performance data and contribute to decision‑making processes to drive improvements and achieve business objectives.

Other duties as assigned by supervisor

• Other duties as assigned by supervisor.

Key Attributes

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven experience in retail management, preferably in a supermarket or similar environment.
• Strategic thinker with strong analytical and problem‑solving skills.
• Ability to work in a fast‑paced, dynamic environment.
• High level of customer service orientation.
• Strong organizational and time management skills.
• Financial acumen with experience in budgeting, forecasting, and financial analysis.
• Ability to motivate and inspire a diverse team.
• Flexible and adaptable to changing business needs.

SUPERVISORY RESPONSIBILITIES

• Manages subordinate supervisors who supervise Associates in the store.
• Responsible for the overall direction, coordination, and evaluation of this unit.
• Directly supervises non‑supervisory associates.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Training Associates; planning, assigning, and directing work.
• Appraising performance; rewarding and coaching Associates.
• Addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• One to three months related experience and/or training;
• Or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

• Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATES, LICENSES, REGISTRATIONS

• First Aid certification provided at store level
• CPR certification provided at store level
• Power Industrial Truck Certification provided at store level

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Pallet jack
• Computer
• Uniform per store policy
• Associates may be required to use standard equipment including, but not limited to, Power jack

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Stoop
• Kneel
• Crouch
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Overhead lifting
• Taste or Smell
• Crawl
• Lift and/or move up to 100 pounds

VISION

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors
• Peripheral
• Depth perception

WORK ENVIRONMENT

• Occasionally
• Extreme cold
• Extreme heat
• Wet or humid conditions
• Outside weather conditionsRisk of electrical shock
• Work near moving mechanical parts

NOISE LEVEL

• Regularly
• Moderate

PAY RANGE (depends on industry experience)

$850 up to $1400 weekly (IL Locations Only)

Starting pay will be based on experience, internal equity, and scope of responsibility.

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

Position requirements may vary by store location.