County Emergency Dispatch - Emergency Medical Dispatcher - Competitive PublicSafety Pay

911 Emergency Communications; West Rockhill (PA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Zusammenfassung

911 Emergency Communications in Pennsylvania is seeking qualified Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS response from a dispatch center. The role requires adherence to approved medical dispatch protocols and ongoing certification updates.

Responsibilities include gathering patient data, prioritizing responses, and providing protocol-based guidance to callers. Overnight shifts and rotating schedules may apply, with overtime as needed.

Qualifikationen

• High school diploma or equivalent commonly required.
• Certification as Emergency Medical Dispatcher may be required depending on vacancy.

Aufgaben

• Answer emergency calls involving illness, injury and other medical emergencies.
• Confirm caller location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Dispatch or coordinate ambulance resources.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Kenntnisse

Active listening

Calm under pressure

Communication skills

Multitasking

Ausbildung

High school diploma

Tools

CAD software

Jobbeschreibung

Emergency Medical Dispatcher Opportunities in Rockhill Furnace

Emergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support the coordination of emergency medical resources.

Depending on training, certification, and assignment, dispatchers may also provide approved instructions before responders arrive. These instructions must follow the employer’s medical dispatch protocols and oversight requirements.

Position Details

Duty Location: {airport_name}, Rockhill Furnace, PA

Employer: The hiring EMS provider or communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Emergency medical communications may operate continuously. Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

General Conditions of Employment

• Meet the employer’s age and employment eligibility requirements
• Complete required background screening and employment assessments
• Pass additional evaluations when specified by the hiring agency
• Obtain and maintain required medical dispatch and CPR certifications
• Follow approved protocols, medical oversight, and quality-assurance procedures
• Protect confidential patient and incident information

Work Environment and Physical Requirements

This role generally involves extended console work, headset use, and simultaneous listening and data entry. Calls may concern serious illness, childbirth, injury, or death. Essential functions and accommodation procedures are established by the employer.

Benefits

• Eligible employees may receive insurance coverage, retirement benefits, paid leave, employee‑assistance services, and continuing education. Certification support, shift premiums, and other benefits depend on the organization and appointment terms.