Counter Team Members & Baristas - Tatte Emerson

Tatte Bakery & Cafe; Boston (MA); On-site; USD 16,186 - 22,386; Full time

Benefits offered by this job

Competitive pay

401(k) with vesting match

Health, dental, and vision insurance

Paid vacation time

Paid sick time

Flexible schedule

Free drinks and discounted meals

Growth potential

Job summary

A popular bakery and cafe is seeking front of house team members in Boston, MA. Responsibilities include welcoming guests, preparing beverages, and maintaining knowledge about the menu. Ideal candidates will have strong communication skills, be passionate about coffee, and possess the ability to work in a fast-paced environment. The position offers competitive pay ranging from $11.75 to $16.25 per hour plus tips, along with benefits such as health insurance and 401(k) matching.

Qualifications

• 1+ years of barista experience with manual espresso equipment preferred.
• Ability to work in a fast-paced environment.
• Must be able to lift, move, and carry 50+ lbs.

Responsibilities

• Welcome guests and provide high-quality service.
• Maintain knowledge of Tatte products.
• Take guest orders using the point-of-sale system.
• Prepare and serve beverages following Tatte specifications.

Skills

Communication Skills

Teamwork

Customer Service

Knowledge of Coffee

Job description

Overview

Our front of house team members welcome and care for guests in our cafes. Counter team members have a working knowledge of all Tatte products, delivering savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace. Our baristas craft creative coffee beverages. We expect our front of house team members to:

• Engaging, warm, and welcoming communication skills and presence
• Have a passion for and deep knowledge of our coffee menu, bakery and savory offerings, and genuine hospitality
• Have a desire to help where needed and work as part of a team
• Live from Tatte’s core values and help deliver on its mission
• Be flexible to work a variety of shifts, including weekends, holidays, and afternoons/evenings
• (Ideally, barista team members have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced cafe)

Responsibilities – Counter Team Members & Baristas

• Provide gracious, high-quality service by welcoming guests and engaging with them throughout their experience
• Determine guests' needs by asking questions and sharing product knowledge
• Maintain comprehensive knowledge of all Tatte products
• Take guests’ orders using our point-of-sale system
• Execute all Tatte product and packaging standards
• Deliver coffee beverages and food to guests
• Maintain clean and well-stocked café stations
• Support café cleanliness and visual/brand standards
• Comply with and follow all safety and sanitation standards and internal policies
• Other duties as assigned

Barista-Specific Responsibilities

• Prepare and serve or deliver beverages according to Tatte recipes and specifications
• Answer guests' questions about offerings
• Follow all recipe and presentation standards for beverages
• Operate barista station equipment according to standards
• Keep the bar clean and sanitary and well-stocked
• Deliver beautifully crafted espresso beverages
• Other duties as assigned

Essential Functions/Working Conditions for FOH Positions

• Strong communication skills
• Ability to work in a fast-paced environment
• Able to grasp and reach overhead
• Must be able to lift, move, and carry 50+ lbs
• Must be able to work 8+ hours a day on feet

Benefits and Perks

• Competitive pay (counter team members $11.75–$14.25/hr plus tips; baristas $13.25–$16.25/hr plus tips; typical total with tips $19–$23+/hr)
• 401(k) with vesting match
• Health, dental and vision insurance for full-time team members
• Vacation time after 1 year of full-time service
• Paid sick time
• Free employee assistance program services
• Flexible schedule with no late nights
• Free drinks and generously discounted meals
• Exciting potential for growth

Note: Tatte is an E-Verify employer.