Counter Staff-Full Time

Edit Clean LLC; Colorado Springs (CO); On-site; USD 21,000 - 24,000; Full time

Job summary

Edit Clean LLC in Colorado Springs is hiring a Counter Staff for a full-time role. The position involves greeting customers, delivering exceptional service, and acting as the main liaison for guests in-store and over the phone.

You will sort and process garment orders, input data into the register, and participate in training. Candidates should have at least one year in customer service and two years in retail clothing to succeed.

Qualifications

• One+ year of direct customer service experience.
• Two+ years of retail clothing experience.

Responsibilities

• Provide exceptional customer service to customers.
• Serve as primary liaison with customers.
• Greet and assist all walk-in customers in the store.
• Meet, greet and assist valet drive-up customers at their car.
• Process customer phone orders and in-person transactions.
• Advise customers on cleaning, stain and finishing needs.
• Sort and inspect articles for spot cleaning or stain treatment.
• Tag, classify and input garment orders for laundering or dry cleaning.
• Maintain cash drawer accuracy.
• Follow new customer protocol.
• Attend ongoing training and education.

Skills

Oral Communication

Customer Service

Organizational Skills

Project Management

Time Management

Phone Communication Skills

POS System

Education

Direct customer service experience

Retail clothing experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Counter Staff-Full Time

RFT 3301 - Colorado Springs, Colorado Springs, CO, US

5 days ago Requisition ID: 2282

Salary Range: $15.50 To $17.50 Hourly

Guest Service Representative (GSR)

Summary:

Duties and Responsibilities include the following. Other duties may be assigned.

• Provide exceptional customer service to customers
• Serve as primary liaison with customers
• Greet and assist all walk-in customers in the store
• Meet, greet and assist all valet drive-up customers at their car
• Process customer phone and personal relations
• Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns
• Sort and examine articles, picking out those that may need hand spotting, or stain treatment
• Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
• Consistently ensure cash drawer accuracy
• Follow Company's new customer protocol
• Attend Company offered ongoing training and education

Skills:

• Oral Communication Skills
• Customer Service
• Organizational Skills
• Project Management
• Time Management
• Phone Communication Skills
• Understanding of POS system

Education/Experience:

• One+ year(s) direct customer service experience
• 2 or more years retail clothing experience