Counter Service

NAPA Auto Parts; Louise (TX); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401K with match

Paid holidays

Descripción de la vacante

NAPA Auto Parts is seeking an Automotive Parts Specialist to source and provide parts for fleet customers, leveraging parts knowledge to assist team members and answer customer questions. You will deliver outstanding service, engage with management and technicians, and maintain a high-energy, customer-focused approach in a fast-paced environment.

The role emphasizes asking the right questions to ensure correct parts are researched, sourced, and communicated with customers, while supporting

Formación

• Knowledge of automotive parts and fleets.
• Ability to ask questions to identify the correct parts.
• Willingness to learn all things auto parts.

Responsabilidades

• Provide and source parts for specialized equipment for fleet customers.
• Assist other NAPA team members with parts questions and guidance.
• Provide outstanding customer service and interact with management and technicians.
• Bring customer focus and high energy to a fast-paced environment.
• Inform customers on parts availability and lead times.

Conocimientos

Parts knowledge

Customer service

Verbal & written communication

Team collaboration

Educación

High School Diploma or GED

Descripción del empleo

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

What You Will Be Doing

• Provide and source parts for specialized equipment for our fleet customers
• Use your parts knowledge to assist other NAPA team members and answer questions for customers
• Provide outstanding customer service and interact with management and technicians
• Bring customer focus and high energy to our fast-paced environment.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

This Is The Right Opportunity For You If You

• Genuinely enjoy helping our fleet customers with their parts and service needs
• Have gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucks
• Want to gain or grow your parts experience by working on a team with other NAPA parts professionals
• Want to join a team where you can learn and grow your career – the opportunities are endless!

What You’ll Need

• Valid Driver’s License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
• High School Diploma or GED. Technical or Trade school courses or degree
• Excellent verbal and written communication skills
• Great listening skills and empathy for customer
• Ability to work on or around an airport environment in a shop environment

And if you have this, even better (not a deal breaker if you don’t):

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in airport ground support equipment
• Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
• Entirely customer-centric (external/internal)
• ASE Certifications

What’s In It For You

• Competitive Pay
• Benefits include: Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement and more!
• A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
• Great training, and ongoing development with support from multiple leaders/your team

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.