Counter Service

NAPA; Atlanta (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401K w/match

Paid holidays and vacation

NAPA discount

Tuition reimbursement

Growth opportunities

Job summary

NAPA Auto Parts in Atlanta, GA is hiring a Parts Specialist to source and provide parts for our fleet customers. You’ll use your automotive parts knowledge and customer service skills to help technicians and staff find the right items quickly.

This role offers a dynamic, team-based environment near the airport area, with opportunities to grow within the NAPA family. A valid driver's license and automotive experience are valued.

Qualifications

• Valid driver’s license required.
• Experience in a parts store or automotive industry preferred or willingness to learn.
• Excellent verbal and written communication and customer service skills.
• Ability to work in a fast-paced environment, with attention to detail.

Responsibilities

• Provide and source parts for fleet customers.
• Assist team members with parts questions and cross-referencing.
• Inform customers on parts availability and lead times.
• Ask the right questions to ensure correct parts are researched.
• Deliver outstanding customer service in person and over the phone.

Skills

Parts knowledge

Customer service

Communication skills

Valid Driver's License

Education

High School Diploma or GED

Tools

Cataloging systems

Inventory management systems

Sourcing parts

Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!What you will be doing:Provide and source parts for specialized equipment for our fleet customersUse your parts knowledge to assist other NAPA team members and answer questions for customersProvide outstanding customer service and interact with management and techniciansBring customer focus and high energy to our fast-paced environment.Ask appropriate questions to ensure correct parts are researched and sourced.Inform customers on parts availability.This is the right opportunity for you if you:Genuinely enjoy helping our fleet customers with their parts and service needsHave gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucksWant to gain or grow your parts experience by working on a team with other NAPA parts professionalsWant to join a team where you can learn and grow your career – the opportunities are endless!What you’ll need:Valid Driver’s LicensePrevious experience in a parts store or automotive industry or at least a willingness to learn all things auto partsHigh School Diploma or GED. Technical or Trade school courses or degreeExcellent verbal and written communication skillsGreat listening skills and empathy for customerAbility to work on or around an airport environment in a shop environmentAnd if you have this, even better (not a deal breaker if you don’t):Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealershipExperience in airport ground support equipmentKnowledge of cataloging, sourcing, AND/OR inventory management systems, a plusEntirely customer-centric (external/internal)ASE CertificationsWhat’s in it for you:Competitive PayBenefits include: Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement and more!A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!Great training, and ongoing development with support from multiple leaders/your teamNot the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.