Counter Salesperson

Rh Showroom; Norcross (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Profit‑Sharing Program

Full‑time benefits

401(k) and retirement plan

Job summary

Hajoca Corporation's Cowan Supply location in Norcross, GA is seeking a Counter Salesperson. The role involves assisting customers at the counter, processing sales orders, and maintaining clean, organized displays.

You will work closely with the Profit Center Manager to meet revenue targets and ensure accurate pricing and product information. Ideal candidates have 1+ year of customer service or counter sales experience, strong English communication, and basic arithmetic skills.

Qualifications

• 1+ years experience in customer service or counter sales; contractor sales preferred.
• Knowledge of products sold in the Profit Center.
• Outstanding customer service, verbal communication, and listening skills.

Responsibilities

• Assist customers at the sales counter and take orders.
• Process and fill sales orders accurately.
• Maintain neat counter displays and safe, clean work area.
• Provide product information, pricing, and availability to customers.
• Support warehouse staff and assist with deliveries as needed.

Skills

Customer service

Verbal communication

Product knowledge

Math basics

Tools

POS software

Job description

Job Description

Cowan Supply, 6515 McDonough Dr., Norcross, Georgia, United States of America

Posted Friday, July 10, 2026 at 5:00 AM | Expires Tuesday, September 1, 2026 at 4:59 AM

Hajoca Corporation is one of the country’s largest privately‑held wholesale distributors of plumbing, heating & cooling, and industrial supplies.

Cowan Supply is one of those trade names and is looking for a Counter Salesperson at their Norcross, GA location.

Responsibilities

• Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
• Accurately process and fill sales orders generated at the sales counter.
• Attract and retain customers.
• Work with the PCM to establish revenue and margin targets.
• Verify the pick ticket ship date, obtain customer signature before releasing material.
• Provide customers reliable information regarding product specifications, pricing, and availability.
• Keep the counter area and merchandise displays clean, neat, stocked, and safely displayed.
• Ensure security and control is upheld at this primary point of customer contact.
• Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.
• Process cash sale returns and refund paperwork in accordance with company policy and procedure.
• Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
• Assist co‑workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You

• 1+ years experience in customer service or counter sales; contractor sales preferred.
• Knowledge of products sold in the Profit Center.
• Outstanding customer service, verbal communication, and generous listening skills.
• Keep an up‑to‑date and comprehensive knowledge of products; suggest associated products for purchase.
• Build and maintain a positive working relationship with customers, vendors, and co‑workers.
• Ask probing questions to understand customer needs, overcome objections, recommend profitable solutions, and ask for the order.
• Have safety knowledge and practice precautions in a warehouse and material handling environment.
• Learn to operate warehouse material‑handling equipment.
• Demonstrate competence with hand tools.
• Perform basic arithmetic: add, subtract, multiply, divide, using whole numbers, fractions, and decimals.
• Learn and operate computer systems used to process orders.
• Read, write, speak, and understand English.

Benefits

• Competitive starting wage.
• Profit‑Sharing Program: opportunity to earn a direct share of profits on an annual basis.
• Full‑time benefits for 30+ hours per week, including medical, dental, vision, and prescription coverage; accident, hospital indemnity, and critical care coverage; life insurance and long‑term disability; pre‑tax accounts for healthcare, dependent care, and commuter benefits; paid vacation, holidays, and sick time; paid pregnancy and parental leave; paid day of community service.
• Full‑time and part‑time benefits: 401(k), retirement cash account with company contributions, targeted training programs focused on personal and professional growth, company wellness program, employee discounts, college tuition benefits.
• Benefits may differ for teammates covered under a collective bargaining agreement or employed through an intern program.

EEOC Statement

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement

We are a drug‑free workplace. Employment is contingent upon pre‑employment drug screening, and successful completion of a criminal background investigation subject to any federal, state, and local laws.